Splashtop streamer spying

ProblemIt only shows a black screen when you try to establish a remote session to a headless Windows computer. Or, you see other display issues such as app windows showing blank or improperly, the Windows Start menu displaying tiny..Could also apply if your monitor/display is powered off, or laptop lid is closed, thus simulating a headless computer.This is not a common case and for most of the cases we could connect to a headless Windows computer without issue. However if you see this happens, please try the workarounds below.Workaround - Virtual Display DriverPlease first make sure you're running Splashtop Streamer v3.3.4.0 or later.On the streamer computer, go to this file path:C:\Program Files (x86)\Splashtop\Splashtop Remote\Server\Driver\LciDisplayRight-click "install_driver64.bat" (for 64-bit OS) or "install_driver.bat" (for 32-bit OS) and run as AdministratorAdd registry key "VirtualDisplay"=DWORD:1 (1 to turn feature on and 0 to turn off) under HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Splashtop Inc.\Splashtop Remote Server for Business\Establish a remote session to the computer.After installing the driver, it will create a virtual display when a remote session is established, named SP-DSP00. E.g., if remote system is a headless one, you will have one display; if it is dual-monitor system, there will be three.The newly created display is with 720P resolution.This should resolve the black screen issue when remote system is a headless one.This should resolve the display issues when remote system is a headless one, i.e. blank windows.If you wish to disable this virtual display, besides uninstalling the driver, you can change the value of the registry key “VirtualDisplay” to turn on/off the driver.1=on, 0=off.(HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Splashtop Inc.\Splashtop Remote Server for Business)Workaround 2 - Mirror DriverPlease first make sure you're running Splashtop Streamer v3.0.8.2 or later.Open the streamer UIGo to the Advanced tab, scroll down to find the Install Mirror Driver button / Mirror screen capturing option.Click the button to installRebootNote:There are two limitations when using Mirror driver. Please click into the link for more details.

App Splashtop Business (per SOS)Installa l' app Splashtop Business sui dispositivi mobili e sui computer da cui si desidera eseguire la connessione remota : Windows 11, 10, 8, 7, Vista*, XP* Windows 11, 10, 8, 7, Vista*, XP* (versione portatile/installazione zero/esecuzione da unità USB) macOS 10.10* o più recente iPad, iPhone Android 4.0* o versione successivaChromebook (app Android)App Splashtop SOSEsegui l' app SOS sul computer o sul dispositivo mobile in cui il tecnico desidera eseguire la connessione remota . Download the SOS app from the link that your technician provides or click here.I dispositivi e i sistemi operativi supportati includono: Windows 11, 10, 8, 7, Vista*, XP* e Server 2019, 2016, 2012, 2008, 2003*; macOS 10.10* o più recente; iPad o iPhone con iOS 12.2 o successivo, Android 5.0* o più recente e Chromebook in grado di eseguire app Android.Crea il tuo Streamer personalizzato (SOS+10, SOS illimitato)Installa Splashtop Streamer sui computer a cui si desidera accedere o controllare da remoto :I link riportati di seguito ti porteranno alla console web Splashtop. Qui puoi creare e distribuire uno Streamer personalizzato per i computer che verranno gestiti con il tuo account.* Windows XP/Vista, Windows Server 2003, macOS 10.7/10.8 e Android 4.0 sono supportati solo per gli account che risiedono nel nostro database globale (USA). Il nostro database e l'infrastruttura UE limitano l'accesso a TLS 1.2, che questi dispositivi meno recenti non supportano.Hai bisogno di ulteriori informazioni su SOS? Vedere il tutorial SOS.

Splashtop streamer is the agent software that is installed on the computers that you remotely access.Automatic, silent updatesIf you have at least 3.1.0.0 streamer version or later, the streamer application will automatically and silently update itself, based on a progressive algorithm. When we release a new update, ~3% of the computers will update to the new version on the first week, ~30% will update to the new version by the 2nd week, and almost 100% will update by the end of the 3rd week.Note: If a computer is not logged in with an account or is on the locked screen, the update will not occur until it is logged in - mainly affects servers.Manually updateFrom the web console, my.splashtop.com:View the computer's Properties (from the Computers tab > gear icon)If the computer is not updated, you can click the Update button:The computer will update the next time it comes online and is logged into. If the computer is already online and logged into, it will update on the next heartbeat (about every hour).From the Business App, starting v3.5.6.0 or newer:Click the computer's gear iconClick the Update buttonFrom the Splashtop Streamer:Open the streamer program on the computerClick on the About tab Click on "Check for Updates" and follow the stepsORRemote into the computer whose streamer you'd like to update.On that computer, download the latest Splashtop streamer. The easiest place may be www.splashtop.com. There's a "Download Streamer" button in the top-right corner.Run the installer. That's it!All of your previous settings will be carried over. Your remote session will disconnect after update starts. It may take a minute or two for the update to complete. After update completes, that computer should be online and remotely accessible again.Update via Mass DeploymentUpdate using the latest streamer installer file (MSI, EXE) - instructions in this silent install article.

How to Remotely Access a Mac from a Windows PCIn today's interconnected world, having the ability to access your Mac remotely from a PC can significantly enhance productivity and flexibility, whether for work, study, or personal use. Remote access allows you to control your Mac as if you were sitting right in front of it, enabling you to retrieve files, use applications, and perform tasks from virtually anywhere.However, setting up remote access between different operating systems can sometimes be challenging due to compatibility issues and varying software requirements.Understanding these challenges and finding a reliable solution that offers seamless and secure remote access is essential for anyone needing to bridge the gap between their Mac and PC. In this guide, we will explore the common issues faced when attempting to access a Mac from a PC and introduce you to an efficient solution that simplifies the process and ensures a smooth remote access experience.Remotely Access Mac from PC with SplashtopWhile Mac computers and Windows PCs run on different operating systems, you can still use your PC to remote into your macOS computer with Splashtop.With Splashtop, you’ll never feel disconnected from your Mac. You’ll be able to remotely access it from anywhere in the world. Plus, you don’t need another Mac or Apple device to access your Mac. You can use any computer, tablet, or mobile device to remote into your Mac.Unlike other remote access tools, Splashtop is completely cross-platform and offers the same features, high-performance connections, and security when accessing a Mac computer.Here’s how you can get started with Splashtop for free, set it up in just a few minutes, and use it at any time to remote into your Mac from your PC.How to Remote Into a Mac from a PCStep 1 – Create Your Free Splashtop AccountCreate your account by starting a free trial of Splashtop Business Access. No credit card or commitment is required to start your free trial. Splashtop Business Access is the ideal remote desktop solution to access your computers from any device.Step 2 – Download the Splashtop Streamer on Your MacThe streamer app enables you to remotely access your Mac from another device. Install the Streamer app on your Mac computer.Step 3 – Download the Splashtop Business App on Your PCThe Splashtop Business App is what you’ll use on your PC to remotely connect to your Mac. Install the app on your PC.Step 4 –