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Splashtop Remote Control from Within FreshdeskAre you an IT help desk / service desk professional using Freshdesk to support your customers? If so, you can work more efficiently, resolve tickets quicker, and increase customer satisfaction by integrating Freshdesk with Splashtop!With the Splashtop + Freshdesk integration, you can provide instant remote support to your clients from within Freshdesk by using the Splashtop On-Demand Support (SOS) service.With the integration, you can launch a remote desktop connection to your users’ computers to provide support directly from a Freshdesk ticket, with just a few clicks! Your users do not need to have any software pre-installed to be supported.While in a remote access session, you’ll also be able to take advantage of all features found in Splashtop SOS, including file transfer, remote reboot, chat, share technician desktop, and more. All remote sessions are fully encrypted. When the remote connection is closed, session information is automatically logged into the ticket.Get the free Splashtop App in the Freshworks Marketplace and get Splashtop SOS with the PSA & Ticketing Add-On from Splashtop. Start your SOS free trial today and try the integration yourself!Splashtop SOS with FreshdeskSplashtop – Freshdesk Integration DemoResourcesSupport Article: Setting up and using Splashtop SOS in FreshdeskSplashtop Integration App in the Freshdesk MarketplaceAdditional SolutionsGet Splashtop Remote Support for unattended remote access to your managed computers (even without an end user present). Free trials available.Splashtop Remote Access SolutionsSplashtop Business AccessRemote desktop for business professionals and small teams. Access your computer from anywhere, on any other device, just as if you’re right in front of it! Learn More »Splashtop Remote SupportDesigned for MSPs, IT, and service providers to remotely support clients’ computers and servers. Includes unattended and attended access. Unlimited technicians and devices to remote from. Learn More »Buy NowFrom $40/month for 25 computersSplashtop SOSDesigned for helpdesk, and

Splashtop’s highly rated remote desktop solutions are used by more than 30 million people. You can try it for free right now and find out why so many people choose Splashtop.Splashtop Business Access is all about fast, simple, and secure remote access. You can get started with this award-winning solution for free in a matter of minutes by signing up for a free trial now! No credit card, and no commitment required.Once signed up, you’ll have full access to Splashtop’s powerful remote desktop solution. You’ll be able to access your Windows and Mac computers remotely from any other Windows, Mac, iOS, Android, and Chromebook device.What is Splashtop Business Access?Splashtop Business Access is a remote desktop software tool designed to give users access to their computers while on the go. Once set up, you can open the Splashtop Business app on your computer, tablet, or mobile device and select your remote computer to connect to it instantly.During a remote access session, you’ll feel like as if your remote computer was right in front of you so you can easily take control of your computer and work within any of your files or applications. You'll never have to worry about not being at your computer again. You’ll be able to access it from anywhere, and at any time with Splashtop.In addition to the fastest and most reliable remote access platform, Splashtop Business Access comes equipped with tools and features not found in other products, so you can get more done in less time. Transfer files, remotely print documents, chat, view multiple monitors at once, and more.I can access my work desktop from no matter where I am at and work with confidence. Gives me the flexibility I need to blend work and personal life. - Bobby Bottom, Integrated ElectricalHow do I get started for free?You can experience Splashtop Business Access for free in just a few minutes! To get started, go to our Free Trial sign up page. There you’ll create your Splashtop account.Install the Free Splashtop Business AppThen you can download the free Splashtop Business app on the device that you’ll remote from. This is the device that you’ll use to access your remote computer. The Splashtop Business app is available for available for Windows, Mac, iOS, Android and more. You can also go to www.splashtop.com/app on your computer or mobile device to download the app.With Splashtop Business Access, you can

For free version users can be limited and slow to respond, Splashtop is known for its responsive and helpful customer service. Users can expect timely assistance for any issues they encounter, ensuring minimal downtime and a smoother user experience.6. Comprehensive Feature SetSplashtop offers a wide range of features designed to enhance productivity and ease of use. These include high-definition streaming, file transfer, remote printing, multi-monitor support, and more. Splashtop's intuitive interface and easy setup process make it accessible for both tech-savvy users and those new to remote access software.7. Positive User FeedbackSplashtop has received consistently positive reviews from users for its reliability, performance, and customer support. Users appreciate the value it offers compared to other remote access solutions, making it a highly recommended choice for both personal and professional use.Get Splashtop - Best Remote Access SoftwareWhen it comes to selecting the best remote access software, Splashtop stands out as the top choice, offering an unparalleled combination of features, performance, and value. Splashtop is the best alternative to TeamViewer.How to Get Started with SplashtopVisit the Splashtop Website: Go to Splashtop's official website to choose the plan that best fits your needs.Download the Software: Follow the download instructions for your operating system and device.Install and Setup: Install the software and follow the setup guide to configure your remote access.Start Your Free Trial: Splashtop offers a free trial period, allowing you to experience the full range of features before committing to a subscription.By choosing Splashtop, you are opting for a reliable, secure, and cost-effective remote access solution that meets all your remote connectivity needs. Switch to Splashtop today and enjoy the best remote access experience available.ConclusionChoosing the right remote access software is crucial for ensuring seamless and secure connectivity. While the TeamViewer free version offers some basic functionalities, it comes with significant limitations and challenges that can disrupt your workflow and compromise security. Splashtop stands out as a superior alternative, offering unrestricted use, superior performance, robust security features, and excellent customer support at a more affordable price.By switching to Splashtop, you can enjoy a reliable, efficient, and secure remote access experience that meets both personal and business needs. Don’t let the limitations of downloading TeamViewer’s free version hold you back. Experience the full benefits of a top-tier remote access solution today.Start your free trial of Splashtop now and discover why it’s the best choice for remote access.

Only verified users and devices can initiate remote sessions.Comprehensive Compliance: Splashtop's adherence to industry standards and regulations is particularly important for organizations that must comply with specific regulatory requirements.Simplified Management and Scalability: Splashtop's user-friendly interface and centralized management tools make it easy to deploy, manage, and scale remote access solutions across an organization. This reduces the complexity and administrative burden typically associated with maintaining secure remote access systems.Splashtop enhances remote desktop security by addressing the vulnerabilities inherent in traditional RDP setups. By leveraging Splashtop, organizations can ensure their remote access capabilities are robust, reliable, and secure.Step-by-Step Guide to Secure Remote Access with SplashtopDownload and Install Splashtop: Visit the Splashtop website and download the Splashtop Business app for your operating system. Follow the installation instructions to set up the app on your device.Create a Splashtop Account: Sign up for a Splashtop account if you don’t have one. Use a strong password and enable multi-factor authentication for added security.Register Your Devices: Log in to the Splashtop app and register the devices you want to access remotely. Ensure device authentication is enabled to prevent unauthorized access.Configure Security Settings: Access the security settings in the Splashtop app. Enable features such as two-factor authentication, session idle timeout, and screen auto-lock to enhance security.Regularly Update Software: Keep the Splashtop app and your operating systems up to date with the latest security patches and updates to protect against vulnerabilities.By following these steps, you can securely access your remote devices using Splashtop, ensuring robust protection and efficient remote management.Start Your Free Trial of Splashtop TodayExperience the benefits of secure, high-performance remote access with Splashtop by starting your free trial today. Splashtop offers a seamless and secure solution for remote desktop needs, designed to meet the highest standards of data protection and user experience.ConclusionAs organizations increasingly rely on remote