Install webex
Author: b | 2025-04-24
Step 1: Download the Webex Installer. The first step in installing Webex for all users is to download the Webex installer. To do this, simply visit the official Webex website at
webex-app/Webex: Download and install Webex - GitHub
Webex App installs to the same system folder every time it updates to a new version. Manual install You can install Webex App either per computer or per user. Either the users of an IT administrator can install it. Webex App installs to the following folder by default: %LocalAppData%\Programs\Cisco Spark. Users can download and then run the installer file (msi). They don't need administrator access privileges on their computer. Administrators can run the installer with extra privileges and can choose per computer installation and the installation directory. Which MSI install package should I use? These are the differences between the packages: Localized or non-localized package: Users can choose a localized package if they want Webex App to install in the language of their operating system. As an administrator doing a bulk install with a third-party distribution mechanism, you must deploy a non-localized package. Users can still use Webex App in their preferred language (if Webex supports that language). If you bulk install Webex App with a localized package, you may have trouble when uninstalling Webex App. App only package: You can choose this option in most situations. The package installs only Webex App. Webex App downloads the desktop meeting app components if necessary. There are some exceptions when you may need the bundle instead. Bundle package: This package installs both Webex App and the desktop meetings app. Only use the bundle package in the following situations: You’re installing in a secure environment that blocks the users' computers from downloading software. If Webex App can't download meetings components, people may have usability problems joining meetings with the app.You haven’t yet fully migrated to Webex App and your users still need the separate desktop Meetings app. Table 1. Webex App install packages for WindowsDescriptionIs localized?OS architectureInstall package download link Webex App onlyLocalized64 bit Webex App onlyNon-localized (EN)64 bit Webex App and desktop meetings bundleLocalized64 bit Webex App and desktop meetings bundleNon-localized (EN)64 bit Bulk install Examples here use the msiexec utility from Microsoft. See for more details. These are the command-line parameters you can use with a Webex App MSI install package: Installation context When you set ALLUSERS=1 to specify a per computer installation, you must have administration access privileges. See for more details. Silent installation You can include /qn to install without user interaction. For example: msiexec /i c:\work\Webex.msi /qn. ACCEPT_EULA Set this property TRUE to accept the end-user license agreement. Step 1: Download the Webex Installer. The first step in installing Webex for all users is to download the Webex installer. To do this, simply visit the official Webex website at To install Webex App, select Download the Webex app. After the installer file downloads, run the installer. If you already have Webex App, select Join from the Webex app. To install Webex App, select Download the Webex app. After the installer file downloads, run the installer. If you already have Webex App, select Join from the Webex app. Webex Meetings Download for Mac (Offline Installer) Download Webex Meetings for Windows (Offline Installer) How to Install Cisco Webex Meetings On PC. Installing Cisco Install and Set Up the Cisco Webex Meetings Desktop App. Cisco Webex Meetings Desktop App Installation Matrix. Join a Webex Meeting. Use the Cisco Webex In this articleInstall Cisco Webex App Add-InTips About Using Webex App Add-In for Microsoft Office 365Home/ArticleSeptember 14, 2024 | 51870 view(s) | 126 people thought this was helpfulThanks for your feedback.In this articleFeedback?You can use the Webex App add-in to access your Webex App spaces directly from Microsoft Excel, Word or PowerPoint. You can reference messages from Webex App or send a message to someone. Install Cisco Webex App Add-In Tips About Using Webex App Add-In for Microsoft Office 365 Install Cisco Webex App Add-In What You Need System requirements: Mac—MacOS 10.10 or later Windows PCs—Windows 10 or later Webex App account—For more information, see Microsoft Office 365 subscription Supported Microsoft versions: Microsoft Excel, Word, or PowerPoint desktop version 16.0.11629 or later Microsoft Excel, Word or PowerPoint Online For more information on Webex App Add-In, see Webex in the Microsoft AppSource. You can install the Webex App add-in once using either Microsoft Excel, Word or PowerPoint and then the add-in is available on the other Microsoft Office applications. The following steps apply to Microsoft Word and can also be applied to Microsoft Excel or PowerPoint. 1 Open a Microsoft Word document, click Insert, click the arrow beside Add-ins and then choose Get Add-ins. 2 Choose the Store tab, enter Webex App and click Search. If you don't see Webex App listed in the search results, contact your IT administrator for access. 3 Click Get it now for Webex App and follow the instructions to install the Add-in. 4 In Microsoft Word, click Home and then click Webex App in the ribbon menu. 5 Sign in with your Webex App credentials. Webex App shows the spaces that you're a member of. You can do the following with Webex App: View your recent spaces in Webex App Click Search and enter a space name to search for an existing Webex App space. Create a new space, click on , enter a name and then add people to the space. Webex App remembers the space you were in while working on a document, then the next time you open this Microsoft Word document and you open the Webex App add-in, Webex App automatically opens that space again. You can sign out from Webex App, click on your profile picture and then click Sign Out. Tips About Using Webex App Add-In for Microsoft Office 365 You can only see messages for spaces where youComments
Webex App installs to the same system folder every time it updates to a new version. Manual install You can install Webex App either per computer or per user. Either the users of an IT administrator can install it. Webex App installs to the following folder by default: %LocalAppData%\Programs\Cisco Spark. Users can download and then run the installer file (msi). They don't need administrator access privileges on their computer. Administrators can run the installer with extra privileges and can choose per computer installation and the installation directory. Which MSI install package should I use? These are the differences between the packages: Localized or non-localized package: Users can choose a localized package if they want Webex App to install in the language of their operating system. As an administrator doing a bulk install with a third-party distribution mechanism, you must deploy a non-localized package. Users can still use Webex App in their preferred language (if Webex supports that language). If you bulk install Webex App with a localized package, you may have trouble when uninstalling Webex App. App only package: You can choose this option in most situations. The package installs only Webex App. Webex App downloads the desktop meeting app components if necessary. There are some exceptions when you may need the bundle instead. Bundle package: This package installs both Webex App and the desktop meetings app. Only use the bundle package in the following situations: You’re installing in a secure environment that blocks the users' computers from downloading software. If Webex App can't download meetings components, people may have usability problems joining meetings with the app.You haven’t yet fully migrated to Webex App and your users still need the separate desktop Meetings app. Table 1. Webex App install packages for WindowsDescriptionIs localized?OS architectureInstall package download link Webex App onlyLocalized64 bit Webex App onlyNon-localized (EN)64 bit Webex App and desktop meetings bundleLocalized64 bit Webex App and desktop meetings bundleNon-localized (EN)64 bit Bulk install Examples here use the msiexec utility from Microsoft. See for more details. These are the command-line parameters you can use with a Webex App MSI install package: Installation context When you set ALLUSERS=1 to specify a per computer installation, you must have administration access privileges. See for more details. Silent installation You can include /qn to install without user interaction. For example: msiexec /i c:\work\Webex.msi /qn. ACCEPT_EULA Set this property TRUE to accept the end-user license agreement
2025-04-21In this articleInstall Cisco Webex App Add-InTips About Using Webex App Add-In for Microsoft Office 365Home/ArticleSeptember 14, 2024 | 51870 view(s) | 126 people thought this was helpfulThanks for your feedback.In this articleFeedback?You can use the Webex App add-in to access your Webex App spaces directly from Microsoft Excel, Word or PowerPoint. You can reference messages from Webex App or send a message to someone. Install Cisco Webex App Add-In Tips About Using Webex App Add-In for Microsoft Office 365 Install Cisco Webex App Add-In What You Need System requirements: Mac—MacOS 10.10 or later Windows PCs—Windows 10 or later Webex App account—For more information, see Microsoft Office 365 subscription Supported Microsoft versions: Microsoft Excel, Word, or PowerPoint desktop version 16.0.11629 or later Microsoft Excel, Word or PowerPoint Online For more information on Webex App Add-In, see Webex in the Microsoft AppSource. You can install the Webex App add-in once using either Microsoft Excel, Word or PowerPoint and then the add-in is available on the other Microsoft Office applications. The following steps apply to Microsoft Word and can also be applied to Microsoft Excel or PowerPoint. 1 Open a Microsoft Word document, click Insert, click the arrow beside Add-ins and then choose Get Add-ins. 2 Choose the Store tab, enter Webex App and click Search. If you don't see Webex App listed in the search results, contact your IT administrator for access. 3 Click Get it now for Webex App and follow the instructions to install the Add-in. 4 In Microsoft Word, click Home and then click Webex App in the ribbon menu. 5 Sign in with your Webex App credentials. Webex App shows the spaces that you're a member of. You can do the following with Webex App: View your recent spaces in Webex App Click Search and enter a space name to search for an existing Webex App space. Create a new space, click on , enter a name and then add people to the space. Webex App remembers the space you were in while working on a document, then the next time you open this Microsoft Word document and you open the Webex App add-in, Webex App automatically opens that space again. You can sign out from Webex App, click on your profile picture and then click Sign Out. Tips About Using Webex App Add-In for Microsoft Office 365 You can only see messages for spaces where you
2025-03-25Thanks for your feedback.June 14, 2024 | 100178 view(s) | 507 people thought this was helpfulCisco Webex Add-On Required when Starting or Joining a Meeting on a MacFeedback?How do I install Webex Meeting software on my Mac?Safari or Firefox displays a Cisco Webex Add-On Required message when joining from a Mac.Error: 'Service Unavailable' when joining a Personal Room meeting from a Mac on Safari or Firefox.Solution:Follow the steps below to install Webex Meetings software on your Mac:On the Cisco Webex Add-On Required page, click the Download and Install Add-On button. Double-click on the Cisco_Webex_Add-On.dmg file that was just downloaded. Double-click on the Install Cisco Webex Add-On.App file. Click the Open button. Click the Install button. After a few moments, the Webex meeting window will appear. If the issue persists, follow the additional steps below:In Safari, go to Preferences > Security, then check Allow plugins.Exit and restart the browser for the changes to take effect.Was this article helpful?Was this article helpful?Related Articles
2025-04-14User sees while using the app. Installing To install Webex App, users don't need to have administrator access privileges on their computers. Users double-click the Webex.dmg file to install it. By default, you install Webex App in the Applications folder, however users can drag and drop Webex App to any other directory. Bulk install As an administrator, you can use the Mac defaults command with the LoginHint argument to prepopulate Webex App with the user's email: defaults write Cisco-Systems.Spark LoginHint -string "" In this command, user email serves as a login hint to autoadvance to password entry screen, post app install and launch. To disable the prepopulating, use the following command: defaults delete Cisco-Systems.Spark LoginHint Audio driver to share computer audio Webex App needs a special audio driver to share the computer audio. Administrators can preinstall the drivers on the end-user computers. Refer to Cisco Webex Audio Driver Package Download for Mac for instructions. If the users don't have the driver installed, then Webex App downloads it when you click Optimize for motion and video or Share your computer audio in Webex App. But the user must have administator permission to install the driver. Running the app The app has its own autoupdate solution, independent from the operating system's installation mechanism. You only install the app once using the operating system mechanism. After that, the app automatically updates without the knowledge of the operating system. Therefore, the installed version of the app might be a different version than the one you see while using the app.
2025-04-17Thanks for your feedback.September 21, 2024 | 102873 view(s) | 883 people thought this was helpfulFeedback?You can use the Webex Recording Converter to convert your ARF format recordings to MP4 format. The converter is available only for Windows users. The first time that you download an ARF recording from your Webex site, you are prompted to download and install the Webex Recording Converter to play the recording. However, if you've received a link to a Webex recording, you can select the link to stream and view the recording without downloading the Webex Recording Converter. If you don't have a converter yet, you can use the below steps to download it from your Webex site. Before you begin Only accounts with host permissions can download the Webex Recording Converter. 1 Sign in to your Webex site. For example: SITENAME.webex.com. 2 Select either the Webex Training or Webex Events from the left navigation bar. 3 Go to . 4 Select . 5 Under Webex Recording Converter click Download. 6 Run the download file. 7 Follow the instructions in the wizard to install the Webex Recording Converter. Was this article helpful?Was this article helpful?
2025-04-18Meeting Can Webex Teams communicate with Microsoft Teams?The Webex portfolio used to be split to include Webex Teams and Webex Meetings. Cisco has now combined the two apps to make a single Webex app for both meetings and messaging.Webex users who choose to stay in Webex for their messaging will likely be using Webex Teams instead of Webex Meetings.If you’re a Teams user and you need to communicate with a colleague or external contact in Webex, you have a few options.Microsoft Teams and Webex message interopIf you have one department that uses Webex and another that uses Microsoft Teams, you can enable message interop between the two platforms.This means you can send messages from Webex to Microsoft Teams.All you need to do is install Mio in the background to get this set up.For example, if your sales team uses Webex because they always used Webex Meetings in the past, they can now chat with your customer service team who use Microsoft Teams.You can use message interop internally for both direct messaging and working in channels.Microsoft Teams and Webex external federationIf you need to message from Microsoft Teams to an external contact - like a contractor or partner - you can do this by installing a universal channel.You’ll need to be a Microsoft admin - or get your Microsoft admin to authorise the app - so you can install the Universal Channels app in the background.Once installed, you create a new channel in Microsoft Teams and send a link to your
2025-04-20