Google voice legacy

IVRs. / min Virtual Agent Generative AI FeaturesUse of GenAI features — playbooks, fallback, generators, data store agents, etc. — as supported by Google Dialogflow. / sec Virtual Agent Custom Prompt Voices Use of Custom Voices (Customer supplied and uploaded) for text-to-speech reading of prompts in Dialogflow. Learn more / min Pay ConnectorsUse Twilio Voice to process transactions over your preferred payment processor in a PCI-compliant manner. Volume discounts are available. Learn more. Media StreamsSend a copy of a call's audio to a partner stream connector or to a secure websocket for real-processing. Learn more / min SIPRECUse Twilio as a Session Recording Client and send a copy of a call's audio to either your own Session Recording Server or a pre-configured partner connector. Learn more / min ConversationRelay Integrate voice AI into your tech stack without the complexity. Focus on your AI while we handle the voice infrastructure. Learn more. / min Gather Speech RecognitionUpdated speech models from Google and Deepgram. Customer may select provider/model or allow Twilio to pick (default). Learn more Twilio Picks Provider (Default) / use Deepgram Nova or Google v2 / use Gather Speech Recognition (Legacy Models)Available for a limited time only via Twilio Support. Learn more Standard Google v1 Model / use Enhanced Google v1 Model / use United States Calls per Second (CPS) Pricing Calculate global CPS. Available with pay‑as‑you‑go pricing and discounts for committed‑use. Provision up to 30 CPS in the console. Pick from a deep inventory of phone numbers in over

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The most complex diagnostics data from various Collaboration products through visualization, automated analysis and configuration validation, assisting you in the daily operations of your Collaboration infrastructure. Multi-Service Voice Debug Tool Provides the most useful debug and show commands used to resolve a given type of voice-related problem. Voice Codec Bandwidth Calculator Calculate the bandwidth required for packet voice calls when designing and troubleshooting packet voice networks for optimal voice quality. Cisco TelePresence Interoperability Indexes the software releases that were tested for interoperability with legacy Cisco TelePresence products. Wireless Tools Wireless Config Analyzer A cloud port of the Wireless LAN Config Analyzer (WLCCA) Windows application, applies 120 automated config checks to quickly evaluate wireless problems from AireOS controllers. WLC Config Converter Provides config migration between various wireless platforms, such as AireOS-IOS-XE conversion and AireOS-AireOS (5520/8540) conversion. Wireless Debug Analyzer Parse debug log files for AireOS and Cat9800 Wireless LAN Controllers, making it easier to troubleshoot issues with wireless client association, authentication, roaming or connectivity issues. Calculators Cisco Power Calculator Calculates power supply requirements for a specific PoE configuration, showing output current, output power, and system heat dissipation for Nexus 7000 and certain legacy Cisco Catalyst Series switches. DSP Calculator Estimates digital signal processor (DSP) resources needed for Voice Over IP (VoIP) calls on integrated service routers Cisco UCS Power Calculator Calculates power estimates for all supported UCS B-Series Blade servers and C-Series Rack-Mount servers. UCS Sizing Tool Determine optimal UCS hardware configurations for enterprise applications (e.g.: VDI-VSI, Hadoop, Splunk, SAP, SAP-HANA, Oracle, MS Exchange, MS SQLServer). Downloadable Tools RADKit Cisco RADKit (Cisco Remote Automation Development Kit) is a network-wide orchestrator. Experience a radical new way of addressing your equipment, boost your Cisco Services, and expand your capabilities. Secure Firewall Migration Tool Enables migration of your firewall configurations to the Cisco Secure Firewall Threat Defense. You can convert configurations from any Cisco ASA or Firewall Device Manager (FDM), plus third-party firewalls Check Point, Palo Alto Networks, and Fortinet. AURA-SDWAN (SURE) SDWAN Upgrade (via GitHub) Cisco AURA-SDWAN (SURE) performs a total of 32 checks at different levels of the SDWAN overlay, preventing potential failures and recommending corrective actions for a seamless upgrade experience. The tool safely retrieves read-only data using GET API Calls and show/shell commands. Cisco Support Assistant Extension (Overview) The CSAE is the first Cisco Secure Development Lifecycle (CSDL)-approved extension publically available in the Google Chrome store. CSAE brings Cisco Support closer by extending Cisco Technical Assistance Center (TAC) intellectual capital directly inside the Cisco product portals to create a frictionless self-support experience. Virtual Assistants Cisco Support Assistant Quickly initiate a live chat with your TAC personal assistant to get help with status updates, RMA, BEMS, and bug troubleshooting of existing

Plum Voice has launched AI Fusion, bringing together natural language resources from Amazon, Google, IBM, Microsoft, and Nuance Communications to streamline the process of creating and tuning intelligent virtual agents (IVAs).AI Fusion helps developers and companies benefit from the best of evolving AI resources, minimizes lock-in to any one AI engine, and accelerates the timeframe for deployment of effective AI solutions.Plum Voice has also augmented its pre-built application templates and modules to leverage AI Fusion in virtual agents for finance, healthcare, utilities, education, and other industries. Even legacy virtual agent applications running on the Plum Voice platform can now leverage multiple AI engines in real time. Applications are created and augmented via Plum’s curated collection of APIs and/or via the Fuse visual builder, a tool that enables low-code/no-code dialogue construction and management."AI Fusion furthers the core mission of Plum Voice, which is to provide a comprehensive, secure, and reliable set of communication building blocks to enable digital transformations of the customer journey," said Matt Ervin, CEO of Plum Voice, in a statement. "Increasingly those customer journey transformations involve leveraging AI efficiently."Our platform was already providing top-notch first call resolution rates, and now AI Fusion enables further gains in automation rates and consumer satisfaction," Ervin added. "Moreover, the AI Fusion ecosystem supported by Plum Voice will continue to evolve as the cutting edge of technology progresses. Our clients will benefit from advances in AI on a variety of fronts. The hard work invested to optimize dialoueg state transitions and business logic remains useful even as the underlying AI resources improve."

Ongoing issue for some legacy products). There were also some privacy concerns around the same time concerning an undisclosed microphone built into the Nest Secure security system. The Nest Secure has since been discontinued and will no longer be supported in the Nest app starting in 2024. Currently, there are over a dozen Google Nest products, including four Google Assistant-driven smart speakers and displays that support “over 50,000 smart home devices from more than 10,000 popular brands,” according to Google. The latest version of the Google Home app, now live and rolling out to users, makes significant improvements for smart home configuration and control. “OK, Google, build me a smart home”Google’s smart home platform has broad appeal due to its wide variety of third-party partners and easy setup and control, especially now that the app has been overhauled. If you have an Android phone, you can simply use that to command your various compatible connected devices. If you have an iPhone, you can access Google Assistant through the Google Home app. In either case, you can also use one of their smart speakers or displays. Personally, after years of testing Alexa, Google Assistant, Siri, and other voice assistants with all sorts of products and different commands, Google Assistant overwhelmingly feels more natural. It does a great job answering general questions clearly and thoroughly without either misunderstanding me or not knowing the answer.My current setup includes an iPhone with the Google Home app, a Google Nest Hub Max smart display, a

Service setup aligns with the new user experience. There are no changes to the configuration options and they remain the same as before. For more information, see the article Get Started with Cisco Webex Contact Center. 03 March 2022 Seamless Customer Upgrade Path from Cisco Customer Journey Platform (R10) or CC-One (R9) to Webex Contact Center This feature enables customers who use Cisco Customer Journey Platform (R10) or CC-One (R9) to upgrade to Webex Contact Center. Customers who enroll for this feature are provided access to a migration workspace. This workspace has the following key capabilities: Tenant Configurations: Customers can extract administrative configuration data from their legacy tenant and convert it to a format that can be used to quickly create the same configurations in Webex Contact Center. Historical Data: After customers have migrated completely to Webex Contact Center and their legacy tenants have been decommissioned, the customers can query analyzer data that was created on their legacy platform. Call Recordings: After customers have migrated completely to Webex Contact Center and their legacy tenants have been decommissioned, the customers can query and download call recordings that were created in their legacy platform. For more information, see the article Migrate from Cisco Customer Journey Platform (R10) and Cisco CC-One (R9) Releases to Cisco Webex Contact Center. Bulk Operations for Webex Contact Center Bulk Operations allows partners and customers to use CSV files to create administrative configurations for Webex Contact Center in bulk. This feature helps to automate the onboarding of new customers and allows existing customers to easily make large scale configuration updates to their tenant. For more information, see the article Bulk Operations in Webex Contact Center. 15 February 2022 Surge Protection: Maximum Concurrent Voice Calls for a Tenant This feature defines the maximum number of calls that can be active on the customer tenant. The value is termed as Maximum Concurrent Voice Contact Threshold and can be accessed on the Settings tab of the Management Portal. After the threshold is reached, any new calls are rejected until existing calls disconnect, to retain the number of concurrent calls below the threshold. The concurrent calls in the contact center include inbound calls and outdial calls (outdial calls made by agents, outbound campaign calls, and callbacks). The value of Maximum Concurrent Voice Contact Threshold is set to 30% higher than the Concurrent Voice Contact Entitlements: Maximum Concurrent Voice Contact Threshold = Concurrent Voice Contact Entitlements * 1.3 The value of Concurrent Voice Contact Entitlements is based on the following formula: Concurrent Voice Contact Entitlements = [((Number of committed Standard Agent licenses + Number of committed Premium Agent licenses) * 3) + Number of IVR Add on licenses purchased] For zero commitment subscription, the value of Concurrent Voice Contact Entitlements is: Concurrent Voice Contact Entitlements = [100 + Number of IVR Add on licenses purchased] Customers can raise a support request to decrease or increase the Maximum Concurrent Voice Contact Threshold. The maximum value allowed for concurrent voice contact threshold is 13000. For