Ftd mercury

Author: m | 2025-04-24

FTD Mercury X5 and FTD Mercury X5 Fall. Documentation is common to FTD Mercury X5 and FTD Mercury X5 Fall; if a feature or function is exclusive to FTD Mercury X5 Fall, it will be indicated. New and Enhanced in FTD Mercury X5 X5 Fall; FTD Mercury X4 and FTD Mercury X4 Fall FTD Mercury Mobile. FTD Mercury Mobile. Confirming Orders in FTD Mercury Mobile; Viewing Incoming Mercury Messages in FTD Mercury Mobile; Viewing Order Information in FTD Mercury Mobile; Viewing Delivery Information in FTD Mercury Mobile; Viewing Messages from Mercury Support and Education; Configuring FTD Mercury Mobile Settings; Dashboard

FTD Mercury - FloristWiki - FTDi.com

From FloristWiki Jump to: navigation, search Contents1 Host Computer Operations1.1 Hours of Operation2 FTD International Retrans Service2.1 Preparing Your Retrans Order2.1.1 Retrans Charges2.2 International Retrans Hours of OperationCongratulations on becoming a Mercury Network Subscriber! As an FTD Mercury user, you are now a part of the most sophisticated, yet easy-to-use network available for handling your wire orders and communications with other florists (using Mercury messages).The Mercury Network is a communications network developed especially with the FTD Member in mind, made up of individual systems linked to a Host Computer. The Mercury Network includes two key elements: the Mercury component system, and FTD Headquarters in Downers Grove, IllinoisThe first element is the Mercury component system, located in each participating Member’s store. Multi-store owners may choose to have the system serve more than one store. A branching design allows traffic going to different stores to be routed through a single system. Mercury component systems are linked via the Internet to the second major element, FTD Headquarters located in Downers Grove, Illinois. This element consists of:The Mercury Host Computer, which processes orders and messages and sends them on to receiving Members.The Floral Order Relay Center facility, which manually handles orders and order-related messages by telephone to Members with temporarily inoperative systems.The Mercury Technology Assistance Center, which answers questions and helps Members find solutions to problems. Members can contact the Mercury Technology Assistance Center by calling 1-888-309-2244.The Data Processing Center, which, for billing purposes, automatically reports incoming orders processed through the Mercury Network.The Mercury Sales Department, which can fill orders for new equipment or can answer your questions on which equipment would best suit your store. You may reach the Mercury Sales Department between 7 A.M. and 5 P.M. Central Time at 1-800-767-3222. Host Computer OperationsWhen an order is transmitted from a sending Member FTD International Retrans ServiceThe FTD International Retrans Service allows Members to send flowers to virtually anywhere in the world. FTD International Retrans Service receives your order, prepares it for dependable delivery, and transmits it to the appropriate country. The service is valuable to stores that send or receive orders internationally for the following reasons:Ease of transmissionKnowledge of the overseas Retrans Unit in selection of a filling floristNo language barriers to overcomeBilling through FTD Clearing House without currency conversion or exchange rate problemsTo send an order through the FTD International Retrans Service, send a Mercury order to 90-0266 (Retrans Mercury Number) followed by the appropriate country suffix as listed in your FTD Directory and Toll-Free Listings book. Normal transmission charges for all orders sent to FTD Retrans Service at 90-0266 are free.The Mercury Network also serves Canada. You should not send orders to Canada through FTD Retrans. Preparing Your Retrans OrderWhen a customer requests an order to be sent overseas, please refer to your Online International Delivery Directory (IDD) and check for the following information:Check that the country and city you are sending the order to is listed in the directory.When you locate the country in the directory, check that the flowers and/or plants the customer is requesting are available (as well as any minimum prices).Check for any special operating hours or holiday hours.Check the delivery information (charges, guarantees) and ensure the order will have enough time to be delivered.To complete a Retrans order:Enter all recipient information as normal. Be sure to record the recipient name, complete address including ZIP code (maximum 255 characters), and phone number.Complete the delivery information as normal. Same day delivery is not possible (except for Central and South America).Enter the first and second choice products as normal (be sure these products are available by checking the

What is the FTD Mercury Network?

Using your own computer, the revolutionary Mercury Connect provides the best value for florists - enabling you to build both your local business and send and receive orders over the Mercury Network.The proven power of FTD MercuryThe flexibility of cloud computingThe ease of using your existing computerThe most valuable part of your business is your customer information - take charge of it with Mercury Connect. Track customer order history, average spending by occasion and basic customer information, including email addresses and phone numbers.Features: Take orders quickly and efficiently from either the Order Entry or Point of Sale screen. Print invoices, designer worksheets and cards automatically.">Order Management Your customer list is your most valuable asset. Build and maintain it to make order entry easier and marketing to your customer base a snap!">Customer Management Make sure every customer and recipient address is valid while you are taking orders - instead of after the fact.">Address Verification Eliminate the #1 customer call by automatically emailing or texting delivery confirmations when an order is marked as delivered. You can even send automatic messages back to sending florists for florist-to-florist and FTD.com orders.">Delivery Confirmation Dozens of business management reports give you quick access to the numbers you need.">Report Generation Create customized email, direct mail and text message marketing campaigns to your existing customer base. Drive repeat business and increase profits.">Marketing Campaigns* Create and track proposals for weddings and other events from a single location. Once your proposal is accepted, easily generate orders for the items and rental equipment.">Event Planner* Stay up-to-date with your business and mark orders delivered right from your iOS™, Android™ or BlackBerry® device.">FTD Mercury Mobile* Easily sell, load and redeem gift cards in Point of Sale - plus use them for marketing promotions or store credit.">Gift Cards Save time and improve customer service with automatic tracking of florist-to-florist and FTD.com order status - without having to contact filling florists directly.">Order Life Cycle Take or import pictures of designs and local products using FTD FlowerCam™ technology and send them to customers or sending florists.">Integrated Pictures Stop double-maintaining products! Manage them in FTD Mercury and then upload them directly to your FTD Florists Online website.">FTD Florists Online Integration Process credit cards during order entry and clear them through your FTD Cash-Flo account. Receive authorization in seconds via high-speed Internet.">Credit Card Processing Keep your fingers on the pulse of your business and make sure you handle. FTD Mercury X5 and FTD Mercury X5 Fall. Documentation is common to FTD Mercury X5 and FTD Mercury X5 Fall; if a feature or function is exclusive to FTD Mercury X5 Fall, it will be indicated. New and Enhanced in FTD Mercury X5 X5 Fall; FTD Mercury X4 and FTD Mercury X4 Fall FTD Mercury Mobile. FTD Mercury Mobile. Confirming Orders in FTD Mercury Mobile; Viewing Incoming Mercury Messages in FTD Mercury Mobile; Viewing Order Information in FTD Mercury Mobile; Viewing Delivery Information in FTD Mercury Mobile; Viewing Messages from Mercury Support and Education; Configuring FTD Mercury Mobile Settings; Dashboard

FTD Mercury Technology Solutions - FTDi.com

Program Basics What data is used to calculate the quality rating? The FTD Quality Rating is calculated using the formula shown below. An excellent quality rating is 98% or greater. FTD Florists that receive an excellent rating during an entire year will receive FTD Quality Star recognition. (DRP Dollar Value1 + FTD.COM Refund Dollar Value) Quality Rating = ----------------------------------------------------- (Florist to Florist Total Dollar Value Filled + FTD.COM Order Total Dollar Value Filled) --> 1Delayed Response Program (DRP) Dollar Value will include the dollar value of orders rejected beyond two (2) hours, according to the FTD Delayed Response Program rules. Dollar value of orders rejected after the delivery date, according to the FTD Delayed Response Program rules. What types of orders are reflected in the quality rating? The rating includes all incoming orders received by U.S. and Canadian shops using the FTD Mercury Network regardless of their origin. What is the Path to Orders and how is the Quality Rating a part of "the path?" The Path to Orders is a sequence of actions you can take to increase opportunities for orders to your shop. To get on the Path to Orders, you need to be eligible for the order by:Having a Mercury technology endpoint that is on and accepting orders.Telling us the area (identified by cities and ZIP codes in the Directory) you will deliver any order to.Purchasing Everyday and Holiday codified products.Once the criteria are met, your shop's Fulfillment Performance is taken into consideration to ensure the right order at the right time is sent to the right florist to optimize a successful delivery. The Fulfillment Score is the Quality Rating and Refusal Rating. How can I improve my Quality Rating? The Quality Rating reviews two components: Delayed Response Program (DRP) charges and FTD.com order refunds. DRP can Country information in the directory).Fields for products, card message, and special instructions should contain no more than 255 characters each.Complete the price in dollars. Do not include the regular Retrans fee of $12.00 for U.S. and $14.00 for Canada. However, include taxes and any service charges your store charges for the order. Although you do not indicate the Retrans fee on the order, collect the fee from the customer. You will be billed on your Clearing House statement for the Retrans fee.Type the filling florist code 90-0266 (Retrans Mercury Number) followed by the appropriate country suffix as listed on page I-6 of your FTD Directory and Toll-Free Listings book. Retrans ChargesRetrans charges are $12.00 for U.S. and $14.00 for Canada. All orders received from FTD Retrans are credited automatically to your Clearing House account. International Retrans Hours of OperationThe number for the International Retrans Service is 1-800-788-9000, extension 4600. It operates Monday-Friday, 7:00 A.M. - 5:30 P.M. Central time, and Saturday 7:00 A.M. - 3:30 P.M,.Back to FTD Mercury Documentation

FTD Mercury Documentation - FloristWiki - FTDi.com

Be improved by being familiar with the program's guidelines and improving your order management process. For example, all staff pulling orders off the Mercury system should be aware of the DRP program requirement to reject an order within two hours of receipt if it can't be filled as requested. Additionally, it is critical that an order is delivered on time, on the right day and you communicate with FTD immediately if there are any issues. FTD.com refunds involve a satisfactory resolution for the consumer. First and foremost, this involves identifying the root causes of the dissatisfaction (value, product quality, substitutions, etc.). The best way to reduce FTD.com refunds is to fill the order to recipe, follow proper care and handling of the flowers for the freshest product and follow the FTD Substitution Policy when necessary. I fill so many orders, many more than most shops. I think it is unfair for FTD to expect me to have such a low amount of rejects and refunds. Customer satisfaction is a #1 priority for FTD because today's consumer has high expectations and a poor consumer experience negatively impacts repeat purchases. We all know it is hard to gain a customer back if they are disappointed. That is why every order needs to be treated as a priority. There are many large florists that have zero rejects and refunds over a yearlong period. The Florist Quality Team at FTD is available to review your shop's current processes and share ideas on how to make improvements. To request a quality review, contact [email protected]. Will a "Send Only" shop qualify for an FTD Quality Rating? No, a "Send Only" shop is not eligible for an FTD Quality Rating because the measurement is based on orders filled, not orders sent.

FTD Mercury Overview - FloristWiki - FTDi.com

Can Dream' Elvis with the RPO - In-depth CD Review: 'A Touch Of Gold Lamé' Book Review 'Elvis: Today' in-depth Legacy Review: 'Hard Knocks' Bootleg CD Review: 'Rock Around The Bloch' FTD Book Review 'Elvis' Christmas Album' FTD Review: 'Flaming Star' FTD Review Is 'From Elvis In Memphis' the only Elvis album you need to own? 'Final Countdown To Midnight' NYE 1976 - in-depth Review: 'ELVIS' FTD Classic Album Review: 'Elvis-The King Of The Jungle' In-Depth Book Review: (Book Review): Elvis' Favorite Director:Norman Taurog: 'Ultimate Elvis' Book Review 'Elvis In Florida April 1975' FTD In-Depth Review: 'Ultimate Elvis' Book Review: The Elvis Films (Book Review) 'Elvis In Florida April 1975' FTD In-Depth Review: (Book Review): CHANNELING ELVIS How Television Saved the King of Rock 'n' Roll: (Book Review) Elvis and Ginger: ‘Final Countdown To Midnight' jewel-case Versions Review: (Book Review) Memphis Mafia Princess: 'Elvis Music FAQ' - Book Review: 'Elvis Films FAQ' Book Review: 'The On Stage Season' FTD In-Depth Review: 'Love Me Tender' Blu-Ray Edition Review: 'Houston We Have A Problem' - CD review: 'SOLD OUT' FTD CD Review: ‘Elvis At Stax’ [Deluxe] Reviews: 'The Elvis Files Vol. 1 1953-56' In Depth Book Review: 'Aloha From Hawaii' 40th Anniv LEGACY CD Review: 'Prince From Another Planet’ In-Depth Review: 'Elvis: Walk A Mile In My Shoes' - EIN Review: ‘Greatest Live Hits of the 50s’ MRS CD Review: 'A Boy From Tupelo' special In-depth Review: Bootleg Elvis (Book Review) 'From Hawaii to Las Vegas' FTD CD Review: 'Blue Hawaii - The Expanded Alternate Album' Review: 'Elvis: Live at the International' Book Review: 'The Complete Louisiana Hayride Archives 1954-1956’ Review: Did You Miss these Popular Interviews? Interview - Joseph Rene, author of Elvis, The Numbers: "Dr. Nick" Exclusive EIN interview: EIN Joyce Bova exclusive Interview: Ginger Alden Interview: Elaine Beckett -Easy. FTD Mercury X5 and FTD Mercury X5 Fall. Documentation is common to FTD Mercury X5 and FTD Mercury X5 Fall; if a feature or function is exclusive to FTD Mercury X5 Fall, it will be indicated. New and Enhanced in FTD Mercury X5 X5 Fall; FTD Mercury X4 and FTD Mercury X4 Fall

Logging in to FTD Mercury - FloristWiki - FTDi.com

On both devices. Whether traffic drops during this interruption or passes without further inspection depends on how the target device handles traffic. See Snort Restart Traffic Behavior for more information. The system warns you that continuing to create a high availability pair restarts the Snort process on the primary and secondary devices and allows you to cancel. Caution Never move a disk from sensor or FMC to another device without reimaging the disk. This is an unsupported configuration and can cause breakage in functionality. Procedure Step 1 Choose Force Break to separate the high availability pair; see Break a High Availability Pair. Note The break operation removes all the configuration related to HA from FTD and FMC, and you need to recreate it manually later. To successfully configure the same HA pair, ensure that you save the IPs, MAC addresses, and monitoring configuration of all the interfaces/subinterfaces prior to executing the HA break operation. Step 2 Unregister the failed primary FTD device from the FMC; see Delete (Unregister) a Device from the FMC. Step 3 Register the replacement FTD to the FMC; see Add a Device to the FMC. Step 4 Configure high availability, using the existing secondary/active unit as the primary device and the replacement device as the secondary/standby device during registration; see Add a High Availability Pair. Replace a Secondary FTD HA Unit with no Backup Follow the steps below to replace a failed secondary unit in the FTD high availability pair. Caution Creating or breaking the FTD high availability pair immediately restarts the Snort process on the primary and secondary devices, temporarily interrupting traffic inspection on both devices. Whether traffic drops during this interruption or passes without further inspection depends on how the target device handles traffic. See Snort Restart Traffic Behavior for more information. The system warns you that continuing to create a high availability pair restarts the Snort process on the primary and secondary devices and allows you to cancel. Procedure Step 1 Choose Force Break to separate the high availability pair; see Break a High Availability Pair. Note The break operation removes all the configuration related to HA from FTD and FMC, and you need to recreate it manually later. To successfully configure the same HA pair, ensure that you save the IPs, MAC addresses, and monitoring configuration of all the interfaces/subinterfaces prior to executing the HA break operation. Step 2 Unregister the secondary FTD device from the FMC; see Delete (Unregister) a Device from the FMC. Step 3 Register the replacement FTD to the FMC; see Add a Device to the FMC. Step 4 Configure high availability, using the existing primary/active unit as the primary device and the replacement device as the secondary/standby device during registration; see Add a High Availability Pair. Break a High Availability Pair When you break a high-availability pair, the high-availability configuration is removed from both units. The active unit remains up and passing traffic. The standby unit interface configuration is erased. Policies that were not deployed to the