Flex dialer pro

Author: f | 2025-04-25

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Speaking. Each call you make will sound just like you were dialing the prospect personally. Are there any long-distance charges that I will incur while using Power Dialer Pro? Unlike other automated dialing systems, there are no long-distance charges when dialing into Power Dialer Pro because we call you to begin your dialing session. Additionally, there are no long-distance charges for the prospect calls you make with Power Dialer Pro. Is there any way to buy additional minutes without having to upgrade my Power Dialer Pro Plan? We offer Flex Minutes which allows you to purchase additional minutes without having to upgrade to the next Power Dialer Pro plan. What happens to any unused minutes that I have at the end of each month? Do I get to keep them? Yes! Any unused minutes at the anniversary subscription date are simply rolled over to the next month for you to use in the following months. This Roll-Over minute feature is included with both the Power Dialer Pro Beginner and the Professional packages. What happens if I accidentally call a prospect in their time zone after 9 PM? Not to worry! Power Dialer Pro makes sure you stay FTC compliant automatically, the system will not dial a prospect after 9:00 PM their time. Can I email my prospects with Power Dialer Pro? Yes. You are provided a library of emails which you can select from, update and send to each prospect as a follow-up of your call. The system provides a small number of pre-written professional emails. You can update these emails and add additional emails. Choose the Plan that Fits Get started with Power Dialer Pro today, completely free for 7 days! Features Basic Pro Premier Unlimited Contact Manager Included Included Included Included Media Library Included Included Included Included Email Auto Responders Included Included Included Included Roll Over Minutes Included Included Included Unlimited Flex Time Included Included Included Unlimited Call Time 1 Hour of Call Time Per Month 5 Hours of Call Time Per Month 10 Hours of Call Time Per Month Unlimited Cost Per Minute 42¢ Per Minute 17¢

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To deploy the plugin to your Flex instance.First, rename .env.example to .env.flex-preview-dialer $ mv .env.example .envOpen .env in a text editor of your choice. Modify the REACT_APP_SERVICE_BASE_URL property to the Domain name you copied in the previous step. Make sure to prefix it with " you are ready to deploy the plugin, run the following in a command shell:1twilio flex:plugins:deploy --major --changelog "Preview Dialer Plugin" --description "Preview Dialer for Outbound Campaigns plugin"Example Plugin Deployment Outputexample-plugin-deployment-output page anchor1✔ Validating deployment of plugin flex-preview-dialer2⠧ Compiling a production build of flex-preview-dialerPlugin flex-preview-dialer was successfully compiled with some warnings.3✔ Compiling a production build of flex-preview-dialer4✔ Uploading flex-preview-dialer5✔ Registering plugin flex-preview-dialer with Plugins API6✔ Registering version v1.0.0 with Plugins API8🚀 Plugin (private) [email protected] was successfully deployed using Plugins API11Run $ twilio flex:plugins:release --plugin [email protected] --name "Autogenerated Release 1602189036080" --description "The description of this Flex Plugin Configuration" to enable this plugin on your Flex applicationEnable Plugin on your Flex applicationenable-plugin-on-your-flex-application page anchorThe step above only deploys your Plugin, you still need to enable the Plugin on your Flex application. Run the following command to enable it on Flex.twilio flex:plugins:release --plugin [email protected] --name "Preview Dialer for Outbound Campaigns" --description "Enabling preview dialer using Solution Guide"View plugin on the Plugins Dashboardview-plugin-on-the-plugins-dashboard page anchorAfter running the suggested next step, navigate to the Plugins Dashboard(link takes you to an external page) to review your recently deployed plugin and confirm that it's enabled for your contact center.You are all set to test the Preview Dialer for Outbound Campaigns on your Flex

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The Flex Preview Dialer for Outbound Campaigns solution helps call center administrators automate and manage outbound campaigns using the Twilio platform. An administrator can use a JSON file to define an array of outbound campaigns and each campaign's schedule.The solution provides the following functionalities:Import a CSV of contacts (name and phone number) and associate them with an outbound campaignSchedule outbound campaigns to happen immediately or at the day and time intervals that you specifyDefine a set of campaigns in a JSON file that gets rendered as a dropdown listArchitecturearchitecture page anchorThis solution leverages the Flex Preview Dialer plugin which uses Twilio Functions and the Actions Framework StartOutboundCall action to create tasks in Twilio TaskRouter. TaskRouter in turn routes the preview dialing tasks to the available agents on the queue(s) you've selected for your outbound campaign. When an agent accepts a preview task, Flex initiates an outbound call (represented as a voice task) to the number on that contact and automatically connects it to that same agent.Prerequisitesprerequisites page anchorTo deploy this solution, you will need:An active Twilio account with Flex provisioned. Refer to the Flex Basics Quickstart to create one.npm version 6.0.0 installed (type npm -v in your terminal to check)A Node.js long-term-support (LTS) version(link takes you to an external page) installed, 14 recommended (type node -v in your terminal to check)Native Dialpad configured on your Flex instanceOutbound campaigns and contacts list you want to leverage for this solution (the solution includes CSV upload and scheduling components for demonstration purposes)Twilio CLI. Download Flex Dialer Pro latest version for Android. Flex Dialer Pro latest update: Octo. Flex Dialer Lite. Free. VsmartDroid. Free. Flex Dialer Pro. Paid. Tell2Me Speak SMS and Calls.

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Did you find this summary helpful? Thank you for your feedbackUser can configure the Twilio Flex dialer for Campaign Manager application to access the Twilio Flex API.Click the Dialer Configuration icon from the System Menu.Twilio Flex ConfigurationIn Twilio Flex Configuration page, all the configured dialers are listed with the following details:The dialer NameThe dialer DescriptionWorkspace SID on the Twilio Flex dialerSync Status: possible values are:Success: All entities from the Twilio Flex Workspace SID are synchronized with this Campaign Manager instance.Failed: All or some entities are not in sync with the mapped Twilio Flex Workspace.In Progress: The synchronize process is in progress. No edit operation is allowed during this state.The activate toggle button to enable or disable the dialer.Note:Active Twilio Flex configurations cannot be disabled if either Campaigns are executing under the project or Campaign Groups are mapped to Shared Lists in CSS.The Actions button pane allows you to edit a dialer or delete a dialer.Note:Before deleting a dialer, ensure all the Groups (Workflows) and Campaigns are in a Stopped or Time-suspended state.Adding a DialerTo add a new dialer, click Add Twilio Configuration at the bottom right of the listing screen. Perform the following steps:Enter a Name for the dialer. The dialer name should be no longer than eight characters.Enter a Description for the dialer.Enter the Twilio Flex Account SID for this dialer.Enter the Auth Token to enable your Campaign Manager application to access the Twilio Flex APIs.Click Connect to connect to the Twilio Flex application.If the credentials are correct, the

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Copied in the previous step. This task channel will be used for routing preview dialing tasks to available agents.twilio api:taskrouter:v1:workspaces:task-channels:create --friendly-name "preview-dialer" --unique-name "previewdialer" --workspace-sid WSXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXExample API Response1SID Friendly Name Date Created2TCXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX preview-dialer Jun 22 2020 22:06:27 GMT-0700Create a workflow filter to accommodate the preview tasks and scheduling for your outbound campaign. In this guide, we will modify the "Assign To Anyone" workflow. Run the following to retrieve your workflow SID:twilio api:taskrouter:v1:workspaces:workflows:list --friendly-name="Assign to Anyone" --workspace-sid WSXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXNext, run the following to retrieve your queue SID:twilio api:taskrouter:v1:workspaces:task-queues:list --workspace-sid WSXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXBefore running the next command, make the following changes:Update the "queue" fields in the JSON configuration with your target and default queue SIDsUpdate "--sid" in the API request to the workflow SID that you retrieved previouslyUpdate "--workspace-sid" with the SID of your Flex Task Assignment workspace.1CONFIGURATION=$(cat EOF6"filter_friendly_name": "Preview Dialer",7"expression": "type = "preview-dialer"",10"queue": "WQYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY",11"expression": "(taskrouter.dayOfWeek IN task.schedule.week) AND (taskrouter.currentTime > task.schedule.startHour) AND\n(taskrouter.currentTime 17"queue": "WQXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX"24twilio api:taskrouter:v1:workspaces:workflows:update --sid="" --workspace-sid="WSXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX" --configuration "$CONFIGURATION"Example API Response1SID Friendly Name Document Content Type2WWXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Assign to Anyone nullTo learn about configuring more complex workflows, see Create a Workflow Resource and Configuring Workflows: Complex Routing Example.Download the Flex Preview Dialer Plugindownload-the-flex-preview-dialer-plugin page anchorDownload the plugin source code(link takes you to an external page) and unzip the files in a local directory. Open a terminal or command shell session.Deploy your Twilio Functiondeploy-your-twilio-function page anchorWe will deploy the Preview Dialer function to your Flex instance. The function is called from the plugin you will deploy in the next step and integrates with TaskRouter, passing in

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Options are activated, ACW State for Failed / Reject Close Preview Call dropdown list is activated. his state allows the agent to set the disposition from Twilio Flex Workspace.Note:The ACW State for Failed Preview Call and Preview Ready State (After ACW) fields are non-editable if ACW Required for Failed Preview Call toggle icon is disabled.Select the Preview Ready State (After ACW) from the dropdown list. The system switches to this agent state after completing the disposition or when the ACW timer expires.Use the slider or enter a value for the Task Timeout for Personal Callback (PCB) field. The is the duration, in seconds, that Personal Callback calls stay in the Queue. After this duration, the call is abandoned. Allowed values are between 1 and 36000; the default is 1800.Click Save to save the information.Click Save and Sync to fetch information related to this dialer from the Twilio Flex application. The application populates the fetched information in other tabs, in relevant fields.WorkflowGo to the Workflows tab. All the workflows on the selected Twilio Flex account are displayed.Note:When you create a Workflow on the Twilio Flex system, ensure that the name is no longer than 55 characters.Do not rename a Workflow on the Twilio Flex system, the Campaign > Campaign Group mapping breaks and pending contacts may not dial out.You can select a Workflow only if the Dialer is in the Enabled state.The Workflow tab is inactive, and no operations can be carried out if the Dialer is disabled.If you re-activate a. Download Flex Dialer Pro latest version for Android. Flex Dialer Pro latest update: Octo. Flex Dialer Lite. Free. VsmartDroid. Free. Flex Dialer Pro. Paid. Tell2Me Speak SMS and Calls.