Microsoft Teams Phone System

Author: s | 2025-04-24

Microsoft Teams Phone System. Microsoft Teams Phone System offers the same qualities of Private Branch Exchange (PBX) within the Microsoft 365 cloud. Phone System Modernise your workplace with a Microsoft Teams Phone system. A Microsoft Teams phone system connects your telecoms services to the Microsoft Teams app, providing the power to

Microsoft Teams as a Phone System

Teams subscriptions include Teams Phone, which enables calls from one Teams app to another. The ability to make and receive calls to and from landlines and mobile phones through the PSTN is available as an add-on with the Teams Phone Standard, Teams Phone with Calling Plan, or Microsoft 365 E5 subscriptions. These options provide a cloud-based phone system in Teams with features such as hold, blind and safe transfers, and reporting features for professionals who manage calling solutions. As of October 2023, some Microsoft 365 and Office 365 suites no longer include Teams. Subscribers to those plans must purchase a Teams license separately. Teams Phone replaces traditional PBXs and enables key calling capabilities with a cloud-based call control system that provides the overall telephony workload for Teams. Teams Phone provides complete PBX capabilities for your organization, enabling you to make calls with other Teams users through the Teams app. However, if you need to make calls to numbers outside of your organization, you’ll need to connect to the PSTN. Teams Phone provides valuable flexibility for connecting to the PSTN, through Teams Calling Plans, Teams Phone Mobile, Operator Connect, and/or Direct Routing. A Teams Calling Plan provides customers with a primary phone number and calling minutes to make and receive phone calls. A domestic calling plan can be added to Teams Phone or added to Microsoft 365 E5. As of October 2023, some Microsoft 365 and Office 365 suites no longer include Teams. Subscribers to those plans must purchase a Teams license separately. Check market availability. View detailed calling rates for calls made outside your subscription plan. A Teams Phone with Calling Plan package is a cloud-based phone system that enables users to make, receive, and transfer calls to and from landlines and mobile phones through the PSTN in Teams. Teams Phone with Calling Plan includes a phone system and a domestic calling plan. Learn more. Teams Phone with Calling Plan is designed for customers using Microsoft 365 that are seeking a modern phone system. Teams Phone with Calling Plan can be added onto Microsoft Teams Essentials, Microsoft Teams Enterprise, or Microsoft 365 and Office 365 subscriptions that have a Teams license. A prepaid wallet (known as Communications Credits) is available for adding toll-free, additional minutes, and other pay-per-minute charges. An optional international calling plan that includes 600 minutes per person per month can be purchased as an add-on. Check market availability. View detailed calling rates for calls made outside your subscription plan. Yes, you can transfer your phone numbers from your current service provider to use with your Teams Calling Plan. After you import your phone numbers, Microsoft will become your service provider. Product features and experiences are the same across the offers for small and medium-sized businesses and enterprises. Pricing and availability may differ. Offers for small and medium-sized businesses: Teams Phone with Calling Plan combines a phone system and a domestic calling plan. Teams Phone Standard is a phone system that does not include a Microsoft-provided calling plan. Microsoft Teams Phone System. Microsoft Teams Phone System offers the same qualities of Private Branch Exchange (PBX) within the Microsoft 365 cloud. Phone System Modernise your workplace with a Microsoft Teams Phone system. A Microsoft Teams phone system connects your telecoms services to the Microsoft Teams app, providing the power to Modernise your workplace with a Microsoft Teams Phone system. A Microsoft Teams phone system connects your telecoms services to the Microsoft Teams app, providing the power to It is feasible, Microsoft can help you directly in getting Teams as a phone system. You can purchase the Phone System add-on for Microsoft Teams directly from Microsoft. Reference: Set up Teams Phone in your organization - Microsoft Teams It is feasible, Microsoft can help you directly in getting Teams as a phone system. You can purchase the Phone System add-on for Microsoft Teams directly from Microsoft. Reference: Set up Teams Phone in your organization - Microsoft Teams microsoft teams phone system. Ahmed Hemadan 1 Reputation point. T.197. we would like to get more information regarding microsoft teams phone system. Microsoft Teams. Microsoft Teams Teams Phone System with Teams calling plans: Phone System with Teams calling plans is the Microsoft all-in-the-cloud voice solution for Teams users. In this solution, Microsoft acts as a carrier, and it is designed and managed by Microsoft. Hello @Michał Paderewski !For Teams Integration with PBX there specific ways to do that Phone System with Calling Plan Phone System with your own PSTN carrier with Operator Connect Phone System with your own PSTN mobile carrier with Teams Phone Mobile Phone System with your own PSTN carrier with Direct Routing A combination solution that uses Phone System with Calling Plan, Phone System with Operator Connect, and/or Phone System with Direct RoutingPhone System is Microsoft's technology for enabling call control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.Phone System works with Teams clients and certified devices. Phone System allows you to replace your existing PBX system with a set of features directly delivered from Microsoft 365.Calls between users in your organization are handled internally within Phone System, and never go to the Public Switched Telephone Network (PSTN)--thereby removing long-distance costs on internal calls.For making external calls, Phone System provides add-on options for connecting to the PSTN. For more information about voice solutions and PSTN connectivity options, see Plan your Teams voice solution and Connect to the PSTN.For external calling, Phone System can be connected to the PSTN in one of several ways:· Purchase a Microsoft Calling Plan (domestic or domestic and international). Microsoft Calling Plan is an all-in-the-cloud solution with Microsoft as your PSTN carrier. For more information, see Phone System and Calling Plans.· Use your existing telephony infrastructure for on-premises PSTN connectivity.You can connect your on-premises telephony infrastructure to Phone System by using Operator Connect or Direct Routing.Microsoft options for making external calls to the PSTN include:· Microsoft Calling Plan. An all-in-the-cloud solution with Microsoft as your PSTN carrier. If you choose Microsoft Calling Plan as your connectivity option, you have a choice of Calling Plan options, including Domestic, International, and Pay-as-you-go plans.· Operator Connect. If your existing carrier participates in the Microsoft Operator Connect program, they can manage PSTN calling for you.· Teams Phone Mobile. If your existing carrier participates in the Microsoft Teams Phone Mobile program, they can manage the service for using SIM-enabled mobile phone numbers with Teams.· Direct Routing. This option lets you use your own PSTN carrier by connecting your SBCs to Phone System.For more information about all connectivity options and which one is the best solution for your organization, see PSTN connectivity options and Voice and PSTN connectivity license optionsSo to sum it up ! And trust