IFS Field Service Management
Author: m | 2025-04-24
เปลี่ยนงานบริการที่ซับซ้อนให้เป็นเรื่องง่ายด้วย IFS Field Service Management ซอฟต์แวร์การจัดการบริการภาคสนาม (Field Service Management Software)
IFS Field Service Management Architecture
IFS Field Service Management software offers businesses an opportunity to provide personalized, connected services to their customers. It is essentially an enterprise software that is equipped with features that serve a plethora of business needs. Regardless of the industry they are in, IFS field service management software allows service providers to deliver outstanding service to their clients. It is a complete field service management software that can easily be designed to suit specific business needs. Here are the top 10 highest rated features of IFS field service management software:Customer Engagement Management IFS Field Service Management software is big on Customer Engagement Management (CEM). It is ahead of the pack as far as FSM software goes with its 90% coverage of CEM characteristics. This feature facilitates customer engagement and ensures that field service enterprises are on top of their customer engagement strategies.Inventory, Logistics, and Parts Planning IFS Field Service Management offers 94% coverage of Inventory, Logistics, and Parts Planning functions. It facilitates job scheduling and dispatch processes and ensures fast response times and improved real-time reactivity for field service operations. Integration The integration feature is yet another key feature of the FSM software because IFS Field Service Management software is specifically designed for seamless integration with other business applications. It supports 100% of integration characteristics. Analytics and Reporting This is one of the key features of IFS FSM software. IFS Field Service Management software supports 92% of Analytics and Reporting features which enable businesses to manage big data more effectively. Work Order Management IFS Field Service Management software supports 95% of Work Order Management functions. With this feature, users can streamline back-of-office processes, diagnose service process issues and create service requests. It enables work order management by offering quick access to parts information. Spare Parts Management IFS FSM also provides a parts management feature which helps users eliminate costs and improve inventory to balance stock and spare parts levels. This feature lets users know the quantity, pricing and location of available spare parts. Service Contract Management IFS FSM software offers a contract management feature. This feature allows users to effectively manage their contracts process by creating and monitoring their service contracts from initial pricing and quoting to billing and automatic renewals. It also prevents revenue waste. Warranty Management Software One of the features of IFS Field Service Management is warranty management. It covers 94% of contract and warranty features with a closed-loop claims process that is capable of increasing customer satisfaction. IFS application software is a warranty and invoice management software that can manage entire warranty lifecycles, decrease service costs and provide automation tools to streamline warranty processes. Product Estimate Management IFS FSM is designed to harmonize product estimates. This feature enables cost estimation for supplying; adding markups and additional costs to arrive at a final price. Warehouse Management IFS FSM software is designed to improve your warehouse management by handling units that are essential to the business process. This lends flexibility and traceability to aspects of your warehouse management processes
IFS Field Service Management - RACEKU
By | Oct 5, 2021 | Estimated reading time: 3 minutes | in Business Agility, Moment of Service, Service, Service Management | tagged 2021 Gartner Magic Quadrant for Field Service, Field Service Management, FSM, Service Gartner has named IFS a Leader in the Magic Quadrant for Field Service Management with IFS positioned furthest in completeness of vision.For the sixth consecutive time, IFS has been named in the Leaders quadrant of the 2021 Gartner Magic Quadrant for Field Service Management.This is of course no surprise to us at IFS—we have built our software, top-to-bottom, to help businesses meet their moment of service. We do that with a team purpose-built for service, with unmatched industry credentials, service delivery experience, and technical aptitude.We feel that Gartner has acknowledged this combination of software power and industry knowledge and are proud to continue to set the standards for delivery of service excellence.Our CEO Darren Roos, explains what he thinks about the Gartner FSM Magic Quadrant here.Here’s some of what we think this recognition means about us:IFS offers the most full-featured FSM platform out-of-the-box: While our competitors may rely on third-party integrations to patch over their product weaknesses, IFS perseveres to offer end-to-end tools to power every element of the modern service business. Our approach means less risky—and less costly—implementation, stronger long-term product support, and a singular vision that runs from dispatch, to scheduling, to asset monitoring, to reverse logistics, and everywhere in between.IFS builds solutions to contour to the needs of your business: At IFS,IFS Field Service Management - SoftwareWorld
Features like scheduling, routing, and customer management as major strengths, especially when compared to competitors with less integrated systems. They particularly appreciate the robust reporting tools and seamless integration capabilities with other business software. However, a sour note emerges with the user interface, often criticized as outdated and clunky. This complexity contributes to a steep learning curve, making it challenging for new users to quickly adapt and utilize the software effectively. While some find customer support helpful, others report delays and unhelpful responses, leaving them frustrated and in a bind. ServSuite seems best suited for larger pest control businesses with the resources and technical expertise to navigate its complexities and leverage its powerful features. Smaller companies or those seeking a more intuitive, user-friendly experience may find ServSuite's learning curve and occasional performance hiccups a significant drawback. Show more How do you describe Zip Solutions Field Service Management software in a nutshell? User reviews from the past year have been overwhelmingly positive, praising its user-friendly interface, robust features, and top-notch customer support. Users have highlighted Zip Solutions' seamless integration with QuickBooks as a game-changer, simplifying financial management and streamlining operations. This integration allows businesses to effortlessly handle payments, invoices, and other financial tasks within a centralized system. The software's strength lies in its ability to simplify complex tasks, making it a breeze for technicians in the field to create quotes, manage schedules, and track inventory. While user reviews don't specifically mention weaknesses, the limited number of reviews might give potential customers pause. However, the overwhelmingly positive feedback suggests that Zip Solutions is a powerful tool for field service businesses, especially those in plumbing, HVAC, and electrical services. Its intuitive design, coupled with practical features like "Good, Better, Best" sales presentations and real-time technician tracking, empowers businesses to enhance efficiency, boost customer satisfaction, and drive growth. Show more Dynamics 365 Field Service FieldEdge Housecall Pro IFS Field Service Management Jobber Kickserv mHelpDesk Oracle Field Service Salesforce Field Service Service Fusion ServiceMax ServicePower ServiceTitan simPRO Workiz WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more.... เปลี่ยนงานบริการที่ซับซ้อนให้เป็นเรื่องง่ายด้วย IFS Field Service Management ซอฟต์แวร์การจัดการบริการภาคสนาม (Field Service Management Software) IFS Field Service (Previously Astea Alliance) Overview. IFS Field Service (Previously Astea Alliance) is a field service management software published by IFS. IFS is a global enterprise applications company founded in 2025 and headquartered in Sweden with offices worldwide.IFS Field Service Management Leader
The acquisition not only opens IFS up to a broader customer base, but also consolidates the field service management market during a time of growth and increased competition. BOSTON -- IFS is making a bid for service management leadership with the acquisition of Astea International Inc. The deal was announced yesterday at the IFS World conference. The terms of the deal were not disclosed. Astea is a field service management (FSM) provider that focuses on industry verticals such as medical device manufacturing, scientific instruments, telecommunications and point-of-sale equipment. The company is based in Horsham, Pa. IFS, an enterprise applications vendor based in London, also has field service and asset management applications, including IFS FSM, IFS Enterprise Asset Management (EAM) and IFS Planning and Scheduling Optimization (PSO). The deal marks a consolidation in the FSM market, where IFS already has a leading portfolio of products, said Michael Ouissi, IFS chief customer officer. "It's an act of consolidation in the market which is growing fast. We looked at Astea both from a customer perspective and a stakeholder perspective, and we liked what we saw," Ouissi said. "With such assets that have a good revenue stream and good customer base, it was a very good fit for us." Astea plays in a different segment and has generally not competed with IFS for customers, so the acquisition provides IFS with a broader range of applications and services. "In combination, we now cover all sorts of segments for service management," Ouissi said. "We have our WorkWave business, which is for very small and medium-sized enterprises. We will have Astea covering their segment, and we have our original solutions IFS FSM, PSO and EAM coming together for various use cases and scenarios, so I think we're now well-covered for all sorts of scenarios that come up in the field service market." The acquisition may help position IFS to compete better with ServiceMax, which also focuses on asset-heavy industries. And it comes at a time when there's been movement from FSM providers, including SAP and ServiceMax, to push into new markets and solve new business problems, said Aly Pinder, IDC Manufacturing Insights program director for service innovation and connected products. Companies not known to compete in this area are also adding to the mix. Salesforce made a big splash in the FSM market with the acquisition of ClickSoftware in August for $1.35 billion. Acquiring Astea should help IFS compete well in the FSM market by providing a solid customer base in verticals beyond IFS's strong points in aerospace and defense (A&D) and industrial manufacturing, Pinder said. Astea is adding a view into some new industries that IFS hasn't focused on before. Aly PinderProgram director, IDC Manufacturing Insights "Astea is adding a view into some new industries that IFS hasn't focused on before," he said. "It has a new set of customers that provides inroads into some new industries, like medical device manufacturing, telcos -- industries beyond A&D and heavy industrial manufacturing. It fills in some gaps whereDifferentiate with Service: IFS Field Service Management
We know service. Our company was built with the mindset of an industrial enterprise at the forefront. While our competitors may see service as a lucrative line item, IFS makes it the core of our philosophy, and we pass that focus onto our customers. We want our software to work with your business, not force you to change your processes to meet the needs of your software. The expansion of our service family over 2020 and 2021, with the additions of Clevest, Axios, and Customerville, further exemplify our commitment to meet your business where it is today, and help you prepare for tomorrow.IFS offers unrivaled product depth to back up our breadth of solutions: Let’s take our planning and scheduling optimization engine for example. IFS PSO is able to do in minutes what it takes our competitors hours to do. That real-time optimization puts you ahead, allowing you to capture your moment of service.We take service very seriously at IFS, and we feel as though Gartner recognition/positioning of IFS as a Leader once again validates our mission and the integrity of our software. To hear what Gartner says about us, and see why we have been recognized, click here to access the 2021 Gartner Field Service Magic Quadrant.Gartner, Magic Quadrant for Field Service Management, 31 August 2021, Jim Robinson | Naved RashidThis graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document isIntuit Field Service Management vs IFS Field Service Management
Costs and time, and generate invoices, calling it a "fantastic app." Another user highlighted the effectiveness of the scheduling reminders and the ability to link jobs to the schedule. However, some users have pointed out that the reporting features might not be as robust as those offered by competitors, limiting their ability to gain deeper insights into their business performance. While Tradify excels in its user-friendliness and core features, its strength lies in its suitability for small businesses. Its pricing, starting at $47 per user per month, makes it an attractive option for businesses with 1-20 employees. The software's simplicity and focus on essential features cater perfectly to the needs of smaller teams, allowing them to manage their operations efficiently without feeling overwhelmed by complex functionalities. Show more Dynamics 365 Field Service FieldEdge Housecall Pro IFS Field Service Management Jobber Kickserv mHelpDesk Oracle Field Service Salesforce Field Service Service Fusion ServiceMax ServicePower ServiceTitan simPRO Workiz WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...Salesforce Field Service vs IFS Field Service Management
Holmdel, N.J. (November 8, 2017)IFS, the global enterprise applications company, today announced the completion of its previously communicated acquisition of WorkWave LLC (“WorkWave”). The addition of WorkWave means that IFS now offers the most complete, connected Service Management solutions for all sizes of service-centric businesses. WorkWave has established itself as a leading provider of highly scalable, cloud-based Software-as-a-Service (SaaS) solutions for the field service, last mile delivery and logistics industries. WorkWave primarily serves small & medium sized (SMB) service businesses, with specific vertical focus on Pest Control, Lawn & Landscape, Cleaning & Janitorial, HVAC software, Plumbing software and Transportation & Delivery Management.Alastair Sorbie, President & CEO of IFS, said, “We are pleased to have now concluded the acquisition of WorkWave and look forward to working with the team to deliver the best service solutions in the market. IFS has made several acquisitions in the service market this year, which are helping accelerate our growth and extend our leadership in a market we have always believed in and remain committed to.”About IFSIFS™ develops and delivers enterprise software for customers around the world who manufacture and distribute goods, maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with commitment to our customers, has made us a recognized leader and the most recommended supplier in our sector. Our team of 3,500 employees supports more than one million users worldwide from a network of local offices and through our growing ecosystem of partners. For more information, visit: IFSworld.comFollow us on Twitter: @ifsworldVisit the IFS Blog on technology, innovation and creativity: WorkWaveWorkWave is dedicated to simplifying the complexity of running field service and other fleet-based businesses, large or small – a $45+ billion market worldwide. The company’s suite of solutions, which include PestPac®, WorkWave Service™, ServiceCEO™, WorkWave Route Manager™, WorkWave GPS™, GPS Heroes™ and ContactUs™, allow WorkWave clients to easily attribute and automate sales and marketing activities, improve back office efficiency and increase visibility into field operations through a single, easy to use interface. WorkWave’s platform provides its 8,000+ clients an unprecedented level of business insight and information, enabling them to increase efficiency, increase revenue and provide a 5-Star customer experience. Founded in 1984, WorkWave has been recognized with multiple awards for its outstanding growth and culture, including the Inc. 5000, SaaS Award, and Best Place to Work by NJBiz & Inc. Magazine. For more information, visit www.workwave.com.. เปลี่ยนงานบริการที่ซับซ้อนให้เป็นเรื่องง่ายด้วย IFS Field Service Management ซอฟต์แวร์การจัดการบริการภาคสนาม (Field Service Management Software) IFS Field Service (Previously Astea Alliance) Overview. IFS Field Service (Previously Astea Alliance) is a field service management software published by IFS. IFS is a global enterprise applications company founded in 2025 and headquartered in Sweden with offices worldwide.
Oracle Field Service vs IFS Field Service Management
IFS hasn't positioned themselves in the past." Chris Devault, manager of software selection at Panorama Consulting Group, based in Greenwood Village, Colo., echoed Pinder's comments. He described IFS as having a strong FSM product portfolio, and said the Astea acquisition could bring in new customers for IFS's ERP and other enterprise applications offerings. "IFS's field service out-of-the box capability was superior to some of the competitors before they bought Astea," Devault said. "It's going to bring a whole new client base as well. So now they're right in the door as a back-end ERP for those companies. This can be a real differentiator for them." With the addition of the Astea base, IFS claims that it now has more than 8,000 FSM customers worldwide. It anticipates FSM license revenues to grow at more than 40% by 2020, with 80% expected to be recurring revenues, according to the company. IFS's acquisition has been approved by Astea International's board of directors, and is subject to the approval of Astea's shareholders. Astea's CEO and controlling shareholder Zack Bergreen and CFO Fredric Etskovitz have signed a voting agreement that supports the transaction, which is expected to close before the end of 2019, according to a press release. Next Steps IFS Cloud focuses on simplicity for customers Dig Deeper on Supply chain and manufacturing IFS Unleashed 2024 - day #1: Industrial AI for assets, workflows, people & services By: Adrian Bridgwater What is IFS AB? By: Katie Terrell Hanna IFS buys industrial asset management provider Copperleaf By: Jim O'Donnell Stannah looks to enterprise cloud software to lift IT systems By: Steve RangerIFS leads the field service management pack - IFS Blog
Hit for tasks like filling out safety reports and inspection forms. Users rave about going completely paperless, citing improved organization and efficiency in their safety and quality programs. Fluix's seamless integration with cloud storage solutions is the cherry on top, facilitating effortless collaboration between field and office teams.However, the lack of an Android version is a glaring omission, limiting its accessibility for some users. While some reviews mention a starting price of $20 per user per month, others note higher prices depending on the plan, which could be a deterrent for budget-conscious businesses. Some users also point out occasional glitches and slow syncing times, though these appear to be infrequent. Despite these drawbacks, Fluix consistently receives praise for its intuitive design, powerful features, and top-notch customer support.In a nutshell, Fluix is a perfect fit for small to medium-sized businesses, especially those in field service industries like construction or inspections, looking to ditch the paperwork and embrace digitization. Its intuitive platform, robust features, and strong customer support make it a valuable asset for streamlining operations and boosting productivity. However, the absence of an Android version and the potentially higher price point for certain plans might make some businesses think twice. Show more Dynamics 365 Field Service FieldEdge Housecall Pro IFS Field Service Management Jobber Kickserv mHelpDesk Oracle Field Service Salesforce Field Service Service Fusion ServiceMax ServicePower ServiceTitan simPRO Workiz WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more.... เปลี่ยนงานบริการที่ซับซ้อนให้เป็นเรื่องง่ายด้วย IFS Field Service Management ซอฟต์แวร์การจัดการบริการภาคสนาม (Field Service Management Software)IFS Field Service Management Archives - IFS Blog - blog.ifs.com
Developed By: IFSLicense: FreeRating: 5,0/5 - 1 votesLast Updated: March 06, 2025App DetailsVersion25.2.1419.0Size148.3 MBRelease DateMarch 05, 25CategoryBusiness AppsApp Permissions:Allows an application to read from external storage. [see more (13)]What's New:25.2.1419.0- Fixed a crash that occurred when completing a work order and accessing items on the Dashboard.- Correction so that the Czech language are visible... [see more]Description from Developer:IFS Cloud Mobile Work Order for Service is suited for field service technicians and provides them with service-critical information and offers complete control over your work proce... [read more]About this appOn this page you can download IFS MWO Service and install on Windows PC. IFS MWO Service is free Business app, developed by IFS. Latest version of IFS MWO Service is 25.2.1419.0, was released on 2025-03-05 (updated on 2025-03-06). Estimated number of the downloads is more than 1,000. Overall rating of IFS MWO Service is 5,0. Generally most of the top apps on Android Store have rating of 4+. This app had been rated by 1 users, 1 users had rated it 5*, 1 users had rated it 1*. How to install IFS MWO Service on Windows?Instruction on how to install IFS MWO Service on Windows 10 Windows 11 PC & LaptopIn this post, I am going to show you how to install IFS MWO Service on Windows PC by using Android App Player such as BlueStacks, LDPlayer, Nox, KOPlayer, ...Before you start, you will need to download the APK/XAPK installer file, you can find download button on top of this page. Save it to easy-to-find location.[Note] You can also download older versions of this app on bottom of this page.Below you will find a detailed step-by-step guide, but I want to give you a fast overview of how it works. All you need is an emulator that will emulate an Android device on your Windows PC and then you can install applications and use it - you see you're playing it on Android, but this runs not on a smartphone or tablet, it runs on a PC.If this doesn't work on your PC, or you cannot install, comment here and we will help you!Install using BlueStacksInstall using NoxPlayerStep By Step Guide To Install IFS MWO Service using BlueStacksDownload and Install BlueStacks at: The installation procedure is quite simple. After successful installation, open the Bluestacks emulator. It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.Open the APK/XAPK file: Double-click the APK/XAPK file to launch BlueStacks and install the application. If your APK/XAPK file doesn't automatically open BlueStacks, right-click on it and select Open with... Browse to the BlueStacks. You can also drag-and-drop the APK/XAPK file ontoComments
IFS Field Service Management software offers businesses an opportunity to provide personalized, connected services to their customers. It is essentially an enterprise software that is equipped with features that serve a plethora of business needs. Regardless of the industry they are in, IFS field service management software allows service providers to deliver outstanding service to their clients. It is a complete field service management software that can easily be designed to suit specific business needs. Here are the top 10 highest rated features of IFS field service management software:Customer Engagement Management IFS Field Service Management software is big on Customer Engagement Management (CEM). It is ahead of the pack as far as FSM software goes with its 90% coverage of CEM characteristics. This feature facilitates customer engagement and ensures that field service enterprises are on top of their customer engagement strategies.Inventory, Logistics, and Parts Planning IFS Field Service Management offers 94% coverage of Inventory, Logistics, and Parts Planning functions. It facilitates job scheduling and dispatch processes and ensures fast response times and improved real-time reactivity for field service operations. Integration The integration feature is yet another key feature of the FSM software because IFS Field Service Management software is specifically designed for seamless integration with other business applications. It supports 100% of integration characteristics. Analytics and Reporting This is one of the key features of IFS FSM software. IFS Field Service Management software supports 92% of Analytics and Reporting features which enable businesses to manage big data more effectively. Work Order Management IFS Field Service Management software supports 95% of Work Order Management functions. With this feature, users can streamline back-of-office processes, diagnose service process issues and create service requests. It enables work order management by offering quick access to parts information. Spare Parts Management IFS FSM also provides a parts management feature which helps users eliminate costs and improve inventory to balance stock and spare parts levels. This feature lets users know the quantity, pricing and location of available spare parts. Service Contract Management IFS FSM software offers a contract management feature. This feature allows users to effectively manage their contracts process by creating and monitoring their service contracts from initial pricing and quoting to billing and automatic renewals. It also prevents revenue waste. Warranty Management Software One of the features of IFS Field Service Management is warranty management. It covers 94% of contract and warranty features with a closed-loop claims process that is capable of increasing customer satisfaction. IFS application software is a warranty and invoice management software that can manage entire warranty lifecycles, decrease service costs and provide automation tools to streamline warranty processes. Product Estimate Management IFS FSM is designed to harmonize product estimates. This feature enables cost estimation for supplying; adding markups and additional costs to arrive at a final price. Warehouse Management IFS FSM software is designed to improve your warehouse management by handling units that are essential to the business process. This lends flexibility and traceability to aspects of your warehouse management processes
2025-04-14By | Oct 5, 2021 | Estimated reading time: 3 minutes | in Business Agility, Moment of Service, Service, Service Management | tagged 2021 Gartner Magic Quadrant for Field Service, Field Service Management, FSM, Service Gartner has named IFS a Leader in the Magic Quadrant for Field Service Management with IFS positioned furthest in completeness of vision.For the sixth consecutive time, IFS has been named in the Leaders quadrant of the 2021 Gartner Magic Quadrant for Field Service Management.This is of course no surprise to us at IFS—we have built our software, top-to-bottom, to help businesses meet their moment of service. We do that with a team purpose-built for service, with unmatched industry credentials, service delivery experience, and technical aptitude.We feel that Gartner has acknowledged this combination of software power and industry knowledge and are proud to continue to set the standards for delivery of service excellence.Our CEO Darren Roos, explains what he thinks about the Gartner FSM Magic Quadrant here.Here’s some of what we think this recognition means about us:IFS offers the most full-featured FSM platform out-of-the-box: While our competitors may rely on third-party integrations to patch over their product weaknesses, IFS perseveres to offer end-to-end tools to power every element of the modern service business. Our approach means less risky—and less costly—implementation, stronger long-term product support, and a singular vision that runs from dispatch, to scheduling, to asset monitoring, to reverse logistics, and everywhere in between.IFS builds solutions to contour to the needs of your business: At IFS,
2025-04-12The acquisition not only opens IFS up to a broader customer base, but also consolidates the field service management market during a time of growth and increased competition. BOSTON -- IFS is making a bid for service management leadership with the acquisition of Astea International Inc. The deal was announced yesterday at the IFS World conference. The terms of the deal were not disclosed. Astea is a field service management (FSM) provider that focuses on industry verticals such as medical device manufacturing, scientific instruments, telecommunications and point-of-sale equipment. The company is based in Horsham, Pa. IFS, an enterprise applications vendor based in London, also has field service and asset management applications, including IFS FSM, IFS Enterprise Asset Management (EAM) and IFS Planning and Scheduling Optimization (PSO). The deal marks a consolidation in the FSM market, where IFS already has a leading portfolio of products, said Michael Ouissi, IFS chief customer officer. "It's an act of consolidation in the market which is growing fast. We looked at Astea both from a customer perspective and a stakeholder perspective, and we liked what we saw," Ouissi said. "With such assets that have a good revenue stream and good customer base, it was a very good fit for us." Astea plays in a different segment and has generally not competed with IFS for customers, so the acquisition provides IFS with a broader range of applications and services. "In combination, we now cover all sorts of segments for service management," Ouissi said. "We have our WorkWave business, which is for very small and medium-sized enterprises. We will have Astea covering their segment, and we have our original solutions IFS FSM, PSO and EAM coming together for various use cases and scenarios, so I think we're now well-covered for all sorts of scenarios that come up in the field service market." The acquisition may help position IFS to compete better with ServiceMax, which also focuses on asset-heavy industries. And it comes at a time when there's been movement from FSM providers, including SAP and ServiceMax, to push into new markets and solve new business problems, said Aly Pinder, IDC Manufacturing Insights program director for service innovation and connected products. Companies not known to compete in this area are also adding to the mix. Salesforce made a big splash in the FSM market with the acquisition of ClickSoftware in August for $1.35 billion. Acquiring Astea should help IFS compete well in the FSM market by providing a solid customer base in verticals beyond IFS's strong points in aerospace and defense (A&D) and industrial manufacturing, Pinder said. Astea is adding a view into some new industries that IFS hasn't focused on before. Aly PinderProgram director, IDC Manufacturing Insights "Astea is adding a view into some new industries that IFS hasn't focused on before," he said. "It has a new set of customers that provides inroads into some new industries, like medical device manufacturing, telcos -- industries beyond A&D and heavy industrial manufacturing. It fills in some gaps where
2025-04-17We know service. Our company was built with the mindset of an industrial enterprise at the forefront. While our competitors may see service as a lucrative line item, IFS makes it the core of our philosophy, and we pass that focus onto our customers. We want our software to work with your business, not force you to change your processes to meet the needs of your software. The expansion of our service family over 2020 and 2021, with the additions of Clevest, Axios, and Customerville, further exemplify our commitment to meet your business where it is today, and help you prepare for tomorrow.IFS offers unrivaled product depth to back up our breadth of solutions: Let’s take our planning and scheduling optimization engine for example. IFS PSO is able to do in minutes what it takes our competitors hours to do. That real-time optimization puts you ahead, allowing you to capture your moment of service.We take service very seriously at IFS, and we feel as though Gartner recognition/positioning of IFS as a Leader once again validates our mission and the integrity of our software. To hear what Gartner says about us, and see why we have been recognized, click here to access the 2021 Gartner Field Service Magic Quadrant.Gartner, Magic Quadrant for Field Service Management, 31 August 2021, Jim Robinson | Naved RashidThis graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is
2025-04-14