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Positioning organizational culture - Unpacking organizational culture - Lenses for understanding organizational culture - Developing, managing, and changing organizational
Organizational Culture and Organizational Performance
Presentation on theme: "Chapter 7 Organizational Culture"— Presentation transcript: 1 Chapter 7 Organizational CultureManaging Organizations in a Global Economy: An Intercultural Perspective First Edition John Saee Copyright by South-Western, a division of Thomson Learning. All rights reserved. 2 What is corporate culture?Corporate culture is an ideology shared by members in an organization (Ouchi 1981; Pascale & Athos 1981; Deal & Kennedy 1982). 3 The sense making and control mechanism that guides and shapes the attitudes and behavior of employees (Robbins, Millet, Cacioppe 1998). 4 Functions of organizational cultureOrganizational culture defines boundary. Organizational culture conveys a sense of identity for its members. Organizational culture facilitates commitment by its members. Organizational culture provides standard code of conduct. 5 Relationship between the culture and the success of an organization.Management is fast realizing that organizational culture is the driving force behind its successful operations. 6 Peters and Waterman (1984): “Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies” (p. 75). 7 Organizational Culture and NationalCultureCultural preferences will influence the models people give to the organizations. Are organizational cultures as influential as national cultures? National values are always likely to overrule contrasting organizational values. 8 Hofstede’s research has shown that national culture values have significant impact on employees’ organizational performance, and the cultural values employees bring with them to the organization are not easily changed by the organization. 9 Dimensions of organizational culture.Cultural comparisons were made between different subsidiaries of the same MNC (Hofstede 1980). It was found that different cultures existed in each subsidiary. 10 How far can a company go to implement an organizational culture across different national cultures?An organization should seek to evolve a culture, which complements the national one but still manages to maintain its own corporate identity and individuality. 11 Organizational Cultures in MNCsTo determine the organizational culture requires examination of three aspects (Trompenaars 1993): The general relationship between employees and their organization. The vertical or hierarchical system of authority defining superiors and subordinates. 12 Views of employees about organization’s destiny, purpose, goals, and their place in it. 13 Trompenaars
Organizational Culture and Organizational Performance: A
Questions around the applicability of American management theory abroad and studied those cultural differences that interface with and influence organizational cultural characteristics. Deal and Kennedy 1982 studied culture as the manner in which things “get done” in an organization, offering a model of culture based on four organizational prototypes. Subsequently, Schein 1985, a foundational volume, discusses an organization’s culture as the basic assumptions and beliefs that are shared consistently across members of an organization and define taken-for-granted views of the organization and its environment. Importantly, Schein stressed the role of the leader as the creator and maintainer of culture within organizations. Schein 1990 offered a more concise, peer-reviewed version of the arguments put forth in Schein 1985. Organizational culture scholars have long recognized divergences between functionalist and interpretive approaches to research in this area. Smircich 1983 offered an introduction to modes of analysis of culture; Smircich positioned the development of the concept of organizational culture at the intersection of functionalist work in anthropology and research in organization theory and predicted the emergence of a range of scholarly perspectives. Martin 1992 offered one such perspective as she examined organizational culture from an interpretive paradigm; Martin highlighted three prototypes of cultures that may exist in organizations, thereby contrasting the functionalist approach of Schein 1985. Schultz and Hatch 1996 also shed light on paradigmatic disagreement in the study of culture in organizations as they proposed a multiparadigm approach to research to promote interplay between the functionalist and interpretive paradigms. The above conceptualizations of and approaches to understanding culture continue to underpin and influence contemporary research on culture as well as practical attempts to manage culture in organizations.Deal, Terrence E., and Alan A. Kennedy. Corporate Cultures. Reading, MA: Addison-Wesley, 1982. Describes organizational culture using four prototypes: work-hard, play-hard culture; tough-guy macho culture; process culture; and bet-the-company culture.Hofstede, Geert. Culture’s Consequences. 2d ed. Beverly Hills, CA: SAGE, 2001. An international perspective on organizations that questions the universality of American management theory and suggests four dimensions of culture that vary based on nationality and that affect organizational culture and employees. First edition published in 1980.Martin, Joanne. Cultures in Organizations. Oxford: Oxford University Press, 1992. An introduction to organizational culture from the interpretive paradigm that uses three case studies of the same organization to illustrate the plurality of understandings and experiences of culture. Suggests that organizational culture may be integrated, fragmented, or differentiated.Pettigrew, Andrew M. “On Studying Organizational Cultures.” Administrative Science Quarterly 24.4 (1979): 570–581. DOI: 10.2307/2392363Widely agreed to be the field’s first publication regarding organizational culture. Characterizes culture as publicly and widely accepted meaning systems, and positions the creation of culture as the birth of an organization.Schein, Edgar H. Organizational Culture and Leadership. San Francisco: Jossey-Bass,Organizational Culture and Organizational Climate
1. IntroductionOrganizational environmental management serves the “dual carbon” development strategic goals, which can improve organizational environmental performance and add a green background and quality to build a prosperous society in a comprehensive manner. As the subjective actors in the process of environmental management, employees are the undertakers and promoters of organizational environmental responsibility [1]. Employee green behavior (EGB) is related to the implementation effect of various environmental protection measures. In addition, EGB complements the green development strategy at the organizational level and green human resource management at the functional level. This forms a virtuous circle of sustainable development for corporate green development [2]. Therefore, EGB is defined as scalable action and behavior that employees engage in that are linked with and contribute to or detract from environmental sustainability [3]. Research on the motivation of EGB has become an important topic in achieving organizational environmental management goals and promoting organizational sustainable development [4,5].Employees’ behavior is closely related to the organizational environment. Organizational rules and regulations, culture, climate, and organizational behavior are important factors affecting employee attitudes and shaping employees’ behavior [6]. Corporate social responsibility characteristics (CSRCs) are an aspect of organizational characteristics, which describe the long-term, stable organizational characteristics of corporate social responsibility from three dimensions: corporate social responsibility culture, corporate social responsibility climate, and corporate social responsibility performance (i.e., “thoughts”, “words”, and “actions”) [7]. Compared with the content of corporate social responsibility, CSRCs explore the internal spirit and external behavior of corporate social responsibility from the perspective of organizational characteristics. Therefore, CSRCs can exert a more prominent impact on employees’ attitudes and behaviors [8]. Previous research has shown that corporate social responsibility can create a good organizational culture and moral climate, which are of great value for cultivating the moral values of employees and reducing unethical behavior [9]. EGB is. Positioning organizational culture - Unpacking organizational culture - Lenses for understanding organizational culture - Developing, managing, and changing organizational Chapter 16 Organizational Culture. Chapter 16 Organizational Culture. Objectives. Define organizational culture and explain its function Explain how organizational cultureMeasures of organizational culture, organizational
IntroductionThe concept of organizational culture was introduced to the field of management and organization studies in the late 1970s, and it began to attract significant scholarly attention in the early to mid-1980s. Building on insights from sociology and anthropology, organizational scholars argued that organizations could possess distinct cultures, or sets of shared values, beliefs, and norms that guide the attitudes and actions of organizational members. Researchers suggested that organizational culture could significantly affect organizational outcomes, reasoning that culture could be used as a resource to affect employee actions, distinguish firms from one another, and create competitive advantage for those with superior cultures. As such, understanding organizational culture has traditionally been seen as an avenue for equipping business leaders with the tools needed to enable effective performance through the creation and management of an appropriate culture. Although early studies of organizational culture generally portrayed it as consistent among employees, across levels and between departments, subsequent work spoke to the possibility of heterogeneous manifestations of culture within a single organization, suggesting that the creation and maintenance of a desired organizational culture may be more complex and nuanced than initially understood. As such, theoretical paradigms and research methods used for inquiry in this area have been diverse. For example, while some scholars have studied culture from a functionalist standpoint, focusing on normative forces promoting homogeneity and uniformity, others have approached it from an interpretive paradigm, emphasizing the meanings that social actions have for individuals in organizations. Methodologically, studies have employed both qualitative and quantitative methods, each of which has yielded unique insights on some aspects of culture. As a result, researchers in management and organization have taken a range of approaches to understanding organizational culture, from exploring the forces that may create and change culture, to studying it as a driver of performance and effectiveness, to linking it with identity and employee personality. The readings here reflect this diversity in theoretical and methodological approaches and are organized as follows. The first sections provide an introduction to organizational culture, including introductory works, early contributions, overviews, and textbooks. Next, major paradigmatic approaches are reviewed, and the roles of culture in organizational life, as independent variable, dependent variable, and moderator, are discussed. Then, methodological approaches are reviewed, investigating culture and related concepts. Finally, disciplinary influences and emerging approaches are discussed.Introductory WorksAndrew Pettigrew is widely credited with introducing the concept of organizational culture to the field with his 1979 article “On Studying Organizational Cultures.” Pettigrew 1979 offered insights on concepts and processes associated with organizational culture, which he equated with the birth of organizations; he described culture as an amalgam of beliefs, identity, ritual, and myth—a conceptualization still widely used today. The following year, Hofstede 2001 raisedCHAPTER 3 ORGANIZATIONAL CULTURE (ORGANIZATIONAL
1985. A book for use by both academics and practitioners that defines organizational culture from a functionalist point of view and focuses on the role of the leader in creating, changing and enacting organizational culture. Provides one of the most widely cited and used conceptions of culture available in the field today.Schein, Edgar H. “Organizational Culture.” American Psychologist 45.2 (1990): 109–119. DOI: 10.1037/0003-066X.45.2.109A more concise work than Schein 1985 that offers Schein’s highly influential definition of culture, provides a brief history of the study of culture in organizations, and presents case materials to illustrate how to analyze culture and how to think about culture change.Schultz, Majken, and Mary Jo Hatch. “Living with Multiple Paradigms: The Case of Paradigm Interplay in Organizational Culture Studies.” Academy of Management Review 21.2 (1996): 529–557. Presents a new strategy for multiparadigm research that promotes interplay between functionalist and interpretive paradigms.Smircich, Linda. “Concepts of Culture and Organizational Analysis.” Administrative Science Quarterly 28.3 (1983): 339–358. DOI: 10.2307/2392246Examines the significance of the concept of culture for organizational analysis and demonstrates that the concept of culture can take organization analysis in several different and promising directions. Users without a subscription are not able to see the full content on this page. Please subscribe or login. How to Subscribe Oxford Bibliographies Online is available by subscription and perpetual access to institutions. For more information or to contact an Oxford Sales Representative click here.Organizational Culture – Management and Organizational Behavior
Organizational culture is the foundation of a company’s success, shaping how employees work, collaborate, and grow. It goes beyond shared values or written policies — it’s the collective behaviors, attitudes, and norms that define how people interact and align with a common purpose.A strong culture fosters collaboration, drives innovation, and builds trust, influencing everything from employee engagement to customer perception. Whether it’s solving challenges, making decisions, or creating meaningful connections, organizational culture is the force that shapes every aspect of a business.In this blog, we’ll unravel what organizational culture truly means, explore why it’s the backbone of successful businesses, and share actionable ways to nurture it. Whether you’re looking to refine your existing culture or start building one that inspires, this guide will help you shape a workplace where everyone thrives.Organizational culture is the set of values, beliefs, attitudes, systems, and rules that outline and influence employee behavior within an organization. The culture reflects how employees, customers, vendors, and stakeholders experience the organization and its brand.Don’t confuse culture with organizational goals or a mission statement, although both can help define it. Culture is created through consistent and authentic behaviors, not press releases or policy documents. You can watch company culture in action when you see how a CEO responds to a crisis, how a team adapts to new customer demands, or how a manager corrects an employee who makes a mistake.What is the importance of culture to your company?Company culture defines how employees interact, work, and grow. A positive culture promotes teamwork, boosts morale, and attracts top talent. It creates an environment where employees feel valued and supported, leading to higher engagement and productivity.Culture shapes the company’s identity, reflecting its values and priorities. Employees align better with the company’s goals when they experience a strong sense of belonging. This alignment. Positioning organizational culture - Unpacking organizational culture - Lenses for understanding organizational culture - Developing, managing, and changing organizationalComments
Presentation on theme: "Chapter 7 Organizational Culture"— Presentation transcript: 1 Chapter 7 Organizational CultureManaging Organizations in a Global Economy: An Intercultural Perspective First Edition John Saee Copyright by South-Western, a division of Thomson Learning. All rights reserved. 2 What is corporate culture?Corporate culture is an ideology shared by members in an organization (Ouchi 1981; Pascale & Athos 1981; Deal & Kennedy 1982). 3 The sense making and control mechanism that guides and shapes the attitudes and behavior of employees (Robbins, Millet, Cacioppe 1998). 4 Functions of organizational cultureOrganizational culture defines boundary. Organizational culture conveys a sense of identity for its members. Organizational culture facilitates commitment by its members. Organizational culture provides standard code of conduct. 5 Relationship between the culture and the success of an organization.Management is fast realizing that organizational culture is the driving force behind its successful operations. 6 Peters and Waterman (1984): “Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies” (p. 75). 7 Organizational Culture and NationalCultureCultural preferences will influence the models people give to the organizations. Are organizational cultures as influential as national cultures? National values are always likely to overrule contrasting organizational values. 8 Hofstede’s research has shown that national culture values have significant impact on employees’ organizational performance, and the cultural values employees bring with them to the organization are not easily changed by the organization. 9 Dimensions of organizational culture.Cultural comparisons were made between different subsidiaries of the same MNC (Hofstede 1980). It was found that different cultures existed in each subsidiary. 10 How far can a company go to implement an organizational culture across different national cultures?An organization should seek to evolve a culture, which complements the national one but still manages to maintain its own corporate identity and individuality. 11 Organizational Cultures in MNCsTo determine the organizational culture requires examination of three aspects (Trompenaars 1993): The general relationship between employees and their organization. The vertical or hierarchical system of authority defining superiors and subordinates. 12 Views of employees about organization’s destiny, purpose, goals, and their place in it. 13 Trompenaars
2025-04-04Questions around the applicability of American management theory abroad and studied those cultural differences that interface with and influence organizational cultural characteristics. Deal and Kennedy 1982 studied culture as the manner in which things “get done” in an organization, offering a model of culture based on four organizational prototypes. Subsequently, Schein 1985, a foundational volume, discusses an organization’s culture as the basic assumptions and beliefs that are shared consistently across members of an organization and define taken-for-granted views of the organization and its environment. Importantly, Schein stressed the role of the leader as the creator and maintainer of culture within organizations. Schein 1990 offered a more concise, peer-reviewed version of the arguments put forth in Schein 1985. Organizational culture scholars have long recognized divergences between functionalist and interpretive approaches to research in this area. Smircich 1983 offered an introduction to modes of analysis of culture; Smircich positioned the development of the concept of organizational culture at the intersection of functionalist work in anthropology and research in organization theory and predicted the emergence of a range of scholarly perspectives. Martin 1992 offered one such perspective as she examined organizational culture from an interpretive paradigm; Martin highlighted three prototypes of cultures that may exist in organizations, thereby contrasting the functionalist approach of Schein 1985. Schultz and Hatch 1996 also shed light on paradigmatic disagreement in the study of culture in organizations as they proposed a multiparadigm approach to research to promote interplay between the functionalist and interpretive paradigms. The above conceptualizations of and approaches to understanding culture continue to underpin and influence contemporary research on culture as well as practical attempts to manage culture in organizations.Deal, Terrence E., and Alan A. Kennedy. Corporate Cultures. Reading, MA: Addison-Wesley, 1982. Describes organizational culture using four prototypes: work-hard, play-hard culture; tough-guy macho culture; process culture; and bet-the-company culture.Hofstede, Geert. Culture’s Consequences. 2d ed. Beverly Hills, CA: SAGE, 2001. An international perspective on organizations that questions the universality of American management theory and suggests four dimensions of culture that vary based on nationality and that affect organizational culture and employees. First edition published in 1980.Martin, Joanne. Cultures in Organizations. Oxford: Oxford University Press, 1992. An introduction to organizational culture from the interpretive paradigm that uses three case studies of the same organization to illustrate the plurality of understandings and experiences of culture. Suggests that organizational culture may be integrated, fragmented, or differentiated.Pettigrew, Andrew M. “On Studying Organizational Cultures.” Administrative Science Quarterly 24.4 (1979): 570–581. DOI: 10.2307/2392363Widely agreed to be the field’s first publication regarding organizational culture. Characterizes culture as publicly and widely accepted meaning systems, and positions the creation of culture as the birth of an organization.Schein, Edgar H. Organizational Culture and Leadership. San Francisco: Jossey-Bass,
2025-04-12IntroductionThe concept of organizational culture was introduced to the field of management and organization studies in the late 1970s, and it began to attract significant scholarly attention in the early to mid-1980s. Building on insights from sociology and anthropology, organizational scholars argued that organizations could possess distinct cultures, or sets of shared values, beliefs, and norms that guide the attitudes and actions of organizational members. Researchers suggested that organizational culture could significantly affect organizational outcomes, reasoning that culture could be used as a resource to affect employee actions, distinguish firms from one another, and create competitive advantage for those with superior cultures. As such, understanding organizational culture has traditionally been seen as an avenue for equipping business leaders with the tools needed to enable effective performance through the creation and management of an appropriate culture. Although early studies of organizational culture generally portrayed it as consistent among employees, across levels and between departments, subsequent work spoke to the possibility of heterogeneous manifestations of culture within a single organization, suggesting that the creation and maintenance of a desired organizational culture may be more complex and nuanced than initially understood. As such, theoretical paradigms and research methods used for inquiry in this area have been diverse. For example, while some scholars have studied culture from a functionalist standpoint, focusing on normative forces promoting homogeneity and uniformity, others have approached it from an interpretive paradigm, emphasizing the meanings that social actions have for individuals in organizations. Methodologically, studies have employed both qualitative and quantitative methods, each of which has yielded unique insights on some aspects of culture. As a result, researchers in management and organization have taken a range of approaches to understanding organizational culture, from exploring the forces that may create and change culture, to studying it as a driver of performance and effectiveness, to linking it with identity and employee personality. The readings here reflect this diversity in theoretical and methodological approaches and are organized as follows. The first sections provide an introduction to organizational culture, including introductory works, early contributions, overviews, and textbooks. Next, major paradigmatic approaches are reviewed, and the roles of culture in organizational life, as independent variable, dependent variable, and moderator, are discussed. Then, methodological approaches are reviewed, investigating culture and related concepts. Finally, disciplinary influences and emerging approaches are discussed.Introductory WorksAndrew Pettigrew is widely credited with introducing the concept of organizational culture to the field with his 1979 article “On Studying Organizational Cultures.” Pettigrew 1979 offered insights on concepts and processes associated with organizational culture, which he equated with the birth of organizations; he described culture as an amalgam of beliefs, identity, ritual, and myth—a conceptualization still widely used today. The following year, Hofstede 2001 raised
2025-03-301985. A book for use by both academics and practitioners that defines organizational culture from a functionalist point of view and focuses on the role of the leader in creating, changing and enacting organizational culture. Provides one of the most widely cited and used conceptions of culture available in the field today.Schein, Edgar H. “Organizational Culture.” American Psychologist 45.2 (1990): 109–119. DOI: 10.1037/0003-066X.45.2.109A more concise work than Schein 1985 that offers Schein’s highly influential definition of culture, provides a brief history of the study of culture in organizations, and presents case materials to illustrate how to analyze culture and how to think about culture change.Schultz, Majken, and Mary Jo Hatch. “Living with Multiple Paradigms: The Case of Paradigm Interplay in Organizational Culture Studies.” Academy of Management Review 21.2 (1996): 529–557. Presents a new strategy for multiparadigm research that promotes interplay between functionalist and interpretive paradigms.Smircich, Linda. “Concepts of Culture and Organizational Analysis.” Administrative Science Quarterly 28.3 (1983): 339–358. DOI: 10.2307/2392246Examines the significance of the concept of culture for organizational analysis and demonstrates that the concept of culture can take organization analysis in several different and promising directions. Users without a subscription are not able to see the full content on this page. Please subscribe or login. How to Subscribe Oxford Bibliographies Online is available by subscription and perpetual access to institutions. For more information or to contact an Oxford Sales Representative click here.
2025-03-28Nervousness • Emotion • Intense, relatively short-lived feelingsEmotional Intelligence • Emotional Intelligence • The ability to understand and manage one’s own moods and emotions and the moods and emotions of other people. • Helps managers carry out their interpersonal roles of figurehead, leader, and liaison.Organizational Culture Shared set of beliefs, expectations, values, norms, and work routines that influence how members of an organization relate to one another and work together to achieve organizational goalsOrganizational Culture Attraction-Selection-Attrition Framework • A model that explains how personality may influence organizational culture. • Founders of firms tend to hire employees whose personalities that are to their ownRole of Values and Norms Managers determine and shape organizational culture through the kinds of values and norms they promote in an organizationFactors Affecting Organizational CultureSocialization Organizational socialization – process by which newcomer’s learn an organization’s values and norms and acquire the work behaviors necessary to perform jobs effectivelyCeremonies and Rites Formal events that recognize incidents of importance to the organization as a whole and to specific employeesCeremonies and Rites • Rites of passage – determine how individuals enter, advance within, or leave the organization • Rites of integration – build and reinforce common bonds among organizational members • Rites of enhancement – let organizations publicly recognize and reward employees’ contributions and thus strengthen their commitment to organizational valuesStories and Language • Communicate organizational culture • Stories reveal behaviors that are valued by the organization • Includes how people dress, the offices they occupy, the cars they drive,
2025-04-09Organizations must always take care of issues that can define and alter their progress. Individual employee behavior is known to directly affect the culture of an organization, which is why the management will always try to control their work environment so that organizational progress is guaranteed.Organizational culture can be of different types, but generally, all organizations will want to achieve results regardless of what the culture is like. Whether the culture in an organization is disconnected or cohesive, it is most important to assure that it promotes progress.In many organizations, the existing culture, whatever it may be, is maintained for a particular purpose, regardless of a perceived disconnect existing between departments or individuals. As long as it guarantees organizational targets, it is acceptable.Companies Use Effective Tools for Boosting Employee Engagement and Managing Organizational CultureOrganizations usually implement certain techniques for managing their culture. There are numerous actions that they take including the implementation of performance monitoring systems that help them assess the progress and behavior of individual employees.Employee performance assessment systems help to gauge how employees are progressing, and this is done through an analysis of data that is collected and analyzed for an organization’s convenient use.Data extracted from the employee performance management software produces reports in formats that are easy to read and comprehend. These purposeful reports help organizations understand more about their individual employees so that they can work progressively on methods of increasing employee engagement.Reconciliation Can Boost Employee Engagement and Transform Organizational CultureWhen it comes to millennials in particular, organizational culture can be severely impacted. The input here is not intended to imply negative or positive effects of millennials in organizational settings. Rather, the intention is to highlight a notable change in organizational culture due to millennials.Indeed, the presence of millennials compels organizations to rethink their strategy when it comes to managing their culture. This is especially the case when you consider existing differences in perception between millennials and their employers. 65% of millennials believe that they are people savvy, but only 14% of their employees believe that millennials are people savvy.With vast differences being quite apparent in employer and millennial perceptions of the latter’s work and attitude, organizations must realize that they have to work around these difference. Doing so would help them nurture these employees and engage them more effectively.The Importance of Interpreted Data for Engaging MillennialsEmployee performance management software is known to be a great
2025-04-17